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Elizabeth324's avatar
Elizabeth324
Copper Contributor
Jan 25, 2021
Solved

drop down menus

From some reason, in Excel, I am no longer able to click on an arrow and get drop down menus to stay open.  I can see them briefly, but they go away before I can click on my selection.  These are spreadsheets I have used for years, and this problem just started. I have tried shutting down and re-opening, and opening a new spread sheet.  Problem persists.      ??? 
Thanks for any help you can give.  

  • NikolinoDE's avatar
    NikolinoDE
    Jan 28, 2021
    I am happy that I was able to help you

    Nikolino
    I know I don't know anything (Socrates)

    * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.

7 Replies

  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor

    Elizabeth324 

    I do not know your version of Excel or the file environment.

    I don't even know what kind of Excel file is causing this problem.

    Therefore it is always an advantage if you insert a file (without sensitive data) and explain your problem.

     

    But it reminds me of the old problem with the Drobox or OneDrive.

    It was enough to close Dropbox/OneDrive via the task manager and the error was gone. (Unfortunately only permanently when Dropbox is uninstalled).

     

    There are of course other possible causes, but more information would be needed.

     

    Thank you for your understanding and patience

     

    I would be happy to know if I could help.

     

    Nikolino

    I know I don't know anything (Socrates)

    • Elizabeth324's avatar
      Elizabeth324
      Copper Contributor

      NikolinoDE 

      Thank you for your fast response.  I thought you gave me a clue when you mentioned Dropbox, as the files I was using are in Dropbox.  But, I opened one that is not in Dropbox and had the same problem there.  

      I don't see any "about" that I can access to find out the version of Excel I am using.  It's part of my subscription to Microsoft 365.  
      I can't post a picture of the exact problem, because the dropdown box disappears so fast.  Here's a file, that is not in dropbox. (In this file,  I was just using Excel as a way to make a form with boxes, no formulas, etc involved.)  Now I can't change the type or background colors.   Thank you so much!  

       

      • NikolinoDE's avatar
        NikolinoDE
        Platinum Contributor
        Close Dropbox via the task manager and the error was gone. (Unfortunately only permanently when Dropbox is uninstalled).
        If you already do this, try this option before uninstalling dropbox.

        File -> Options -> Advanced -> Options for this workbook -> you have activated under Show objects -> Nothing
        there select All and the dropdown is visible, if was this the problem :).

        I would be happy to know if I could help.

        Nikolino
        I know I don't know anything (Socrates)

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