Forum Discussion
Developer Scroll Bars Suddenly Became Erratic!
Hello, I have a very unusual problem related to developer form control Scroll Bars! I had previously enjoyed my highly reliable Scroll Bars and Spin Buttons that I had created for months (if no...
Hi, I have the same problem only if using my laptop touchpad (I don't if using the mouse). I've been playing around with ALL touchpad settings (sensitivity and so on), no luck. Besides, if I depress firmly the touchpad (as if it were a mouse single click) then it works ok, but if I just tap the touchpad then it does not (!?).
I cannot see the arrows at the sides of the scroll bar either (https://techcommunity.microsoft.com/t5/excel/scroll-bar-not-showing-arrows/m-p/3582969).
I've done the test on other laptops having less resolution and the problem does not show up.
Were you able to solve your problem?
Ramon.
Sorry for the slow reply. What I have discovered with this issue is that is seems to be more related to the resolution of my second monitor, or the amount of magnification of my document in the window. When the scroll buttons stop working, I can zoom in on the button, and click in the farthest bottom corner of where the up or down arrow would be, and it will start working again. Then I can zoom back out to view the entire document, and it continues to work. The problem also happens when I use my second monitor to view the Excel document. I believe that is because the maximum resolution of my second monitor is lower than that of my laptop. Now, I always move files back to the main monitor before saving them, and it seems to work. If I can't get the scroll bars to work by zooming in on them, I save the document if needed, close it, and re-open it, and the problem goes away until the next time. It's clearly a program error, because I had been using the scroll bars for months without any issue, until the time that I posted asking for help with the issue. Microsoft support was no help with the issue, even when they logged into my computer and saw the issue for themselves.
I hope this helps, and feel free to reach out again if anything I have said requires clarification.
Brian