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Ctrl+D function does not work
Hello, I'm trying to use the function ctrl+d on excel to copy the content to the cell below and it is not working, only ctrl+r is working, which copies the cell content to the right. I tried changing the language, it works for a bit and then stops working. Is it a bug? I need help asap because I used it daily and now it annoys me very much that is not working, it saves me a lot of effort and time.
If you have Webex installed, try disabling the shortcut for Declining Calls (Ctrl+D).
From Windows Start Menu Open WebEx App.
Click On settings Option.
Navigate to
Keyboard Shortcuts - In search menu type D – From List - Uncheck Decline call option.
click on save.
Go back to MS Office apps and verify.Found it in another thread today and it has worked for several people.
16 Replies
- A couple of us in my office have had the ctrl+d issue this week too! We have been scouring the internet looking for the problem and this is it!!! Thank you for the post. It is now full functioning again. I depend on this function multiple times a day.
If you have Webex installed, try disabling the shortcut for Declining Calls (Ctrl+D).
From Windows Start Menu Open WebEx App.
Click On settings Option.
Navigate to
Keyboard Shortcuts - In search menu type D – From List - Uncheck Decline call option.
click on save.
Go back to MS Office apps and verify.Found it in another thread today and it has worked for several people.
Hi All,
Unfortunately I do not have Webex installed and i still cannot figure this out. I've checked Zoom, RingCentral and even Teams and there is no conflict with Ctrl-D or Ctrl-R. Even tried the Safe Mode and Repair Excel and none of those worked. If anyone has found anything else please advice. Greatly appreciated. Thank you in advance.
- Thank you, I'm so happy to have this resolved! I didn't even click that it happened around the time webex was installed. Yay!
I recommend starting by testing the shortcut key in Safe Mode.
https://support.microsoft.com/en-us/office/open-office-apps-in-safe-mode-on-a-windows-pc-dedf944a-5f4b-4afb-a453-528af4f7ac72
I'm betting it will work in Safe Mode. Close Excel and re-launch it normally and try the shortcut again. Sometimes merely running an app through safe mode will fix a quirk like this one.- Thanks for your response, I tried it but unfortunately nothing changed..
- Do you have any add-ins loaded that might have high-jacked that short-cut key? Or perhaps other software?
- No i dont have any add-ins loaded nether any other 3rd party software for the excel. I cannot find a reason for the shortcut to not work.. Thanks for your response
MRouss Have you got any utility software either recently installed, or updated? I use Microsoft Powertools and that interfered with one of my Excel short-cuts so I turned off that feature in Powertoys as I didn't use it.
