Forum Discussion
Ctrl Shift Down key not working. Only Down.
hey there, I'm the author of this thread. So from what I discovered, apparently it's related to the keyboard itself. Apparently, some built-in block in its drivers or smth.
I confirmed that it's a keyboard issue, since I first used it on my home PC and what made me create this question.
I then found a new job where I didn't like the keyboard and I bought a new one for my home PC and brought my old one to the office.
When I plugged my old one to the work PC the issue appeared on it and when I bought a new one for my home, the issue disappeared on it.
So there you go. The anti-ctrl+shift+down keyboard I have is Thermaltake Challenger Prime RGB Gaming Keyboard from Thermaltake Challenger Prime RGB Gaming Keyboard and Mouse Combo
I had this problem for a full week, where control+shift+down arrow wouldn't work anywhere (Excel, Word, etc), but if you change the arrow to left, right or up, it would work as intended.
I read in a forum that the Youtube Music App had stolen that shortcut for a user, and disabling it fixed the problem, so I tried closing one by one the programs that launch on the background on startup, and surprise surprise, the Razer Cortex app had a shortcut using control+shift+down for starting a timer. I disabled that shortcut directly on the app, and that fixed everything in Excel and Word.
My recommendation is that you start closing one by one the programs running in the background, and checking when your shortcut starts working again.
Hope it helps!
