Forum Discussion
Ctrl Shift Down key not working. Only Down.
hey there, I'm the author of this thread. So from what I discovered, apparently it's related to the keyboard itself. Apparently, some built-in block in its drivers or smth.
I confirmed that it's a keyboard issue, since I first used it on my home PC and what made me create this question.
I then found a new job where I didn't like the keyboard and I bought a new one for my home PC and brought my old one to the office.
When I plugged my old one to the work PC the issue appeared on it and when I bought a new one for my home, the issue disappeared on it.
So there you go. The anti-ctrl+shift+down keyboard I have is Thermaltake Challenger Prime RGB Gaming Keyboard from Thermaltake Challenger Prime RGB Gaming Keyboard and Mouse Combo
I had the same issue, after some troubleshooting and quitting apps I found that my YTM Desktop app had the bindings for ctrl+shift+down and ctrl+shift+up bound as volume down and volume up. Even though ctrl+shift+up still worked in excel ctrl+shift+down didn't.
I also have the issue on a Lenovo, can't remember it being an issue on my MSI but can't test that theory anymore.
Stefan13 THANK YOU! This was exactly the problem. It's weird though as it just randomly seemed to pop up, I wonder if it was only locking that shortcut when YTM Desktop was running in the background.
- I am having exactly the same problem. CTRL+SHIFT+DOWN is not working either in MS Word nor in Excel. And I am using a desktop so not having in Youtube Music Apps (YTM Desktop App). I wonder what is locking this binding.
tsd2k22 If your PC has the resources or if you have infrastructure available, spin up a VM with the same version of Windows that you are currently using. Install Office and make sure that the ctrl+shift+down combo works. Then start installing the software that you currently have on your computer, after every installation test that the key combination still works in Excel until you find the one that locks the keys.
If you run pro or enterprise version of Windows then Hyper-v can be activated through programs and features, or you can use any other hypervisor that you feel comfortable with, most of them have ample support documentation to get you started.
Please share your feedback if you find a resolution to help other users that have the same problem.
- Thanks. This was helpful.
