Forum Discussion
ctrl + shift + arrow up/down not working
I had this problem for a full week, where control+shift+down arrow wouldn't work anywhere (Excel, Word, etc), but if you change the arrow to left, right or up, it would work as intended.
I read in a forum that the Youtube Music App had stolen that shortcut for a user, and disabling it fixed the problem, so I tried closing one by one the programs that launch on the background on startup, and surprise surprise, the Razer Cortex app had a shortcut using control+shift+down for starting a timer. I disabled that shortcut directly on the app, and that fixed everything in Excel and Word.
My recommendation is that you start closing one by one the programs running in the background, and checking when your shortcut starts working again.
Hope it helps! edgarsicat
- Thank you so much! I probably would've figured it out eventually, but only after a huge amount of frustration.
- Also made an account just to say, thanks man. This was indeed the issue.
Razer Cortex > Settings > Hotkeys > Start a new timer.
Thanks again! - Thank you for sharing your solution!
I've been in a full week having this issue and same culprit for me, it is Razer Cortex. Thank you for posting! Just started experiencing this issue. Saw you mention Razer Cortex using the shortcut, went and looked and sure enough, Cortex stole the shortcut for me as well. I noticed I just got an update to Cortex so makes sense that something suddenly changed.
Anyway, thank you for mentioning Razer Cortex!!ChrisGamboa
- Thank you! My problem was Razer Cortex as well.
Apparently it added some hot key shortcuts after an update and the program was running in the background.
I have changed the shortcut so it doesn't conflict with excel and also disallowed the program from starting with windows as I don't really need that.- HOLY **bleep**BALLS, thanks boys and girls. Been working with a 15000+ row excel sheet and bloody cortex highjacked my **bleep**. Love your work :') ChrisGamboa
- thank you, I had the same prob.
