Forum Discussion
ctrl + shift + arrow up/down not working
Hi,
Yes all my keyboard keys works including the arrows key.
For instance even the shortcut ctrl + arrow to go directly at the end works.
only the ctrl + shift + up/down doesn't works
With the permission of all involved and your understanding,
I suspect that the "permanent shift key" (the one via Shift) is not permanently switched on.
so we go to the next step:
Tools - Options - Advanced - Lotus Compatibility -
Switch the checkbox Alternative movement keys activated.
There must be no tick, remove if there is a tick.
Maybe changed by mistake?
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If it is not and the problem persists maybe connect an external keyboard and see if it works.
Could be a keyboard problem.
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If none of what has been described so far, call 911 and ask for a pizza for two.
For you and the technician you trust ... just kidding :)) ... think it will work.
I would be happy to know if I could help.
Nikolino
I know I don't know anything (Socrates)
* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.
- edgarsicatNov 05, 2020Copper Contributor
Hi NikolinoDE,
Thank you for your reply.
I think that what you mean by "Switch the checkbox Alternative movement keys activated" on Tools - Options - Advanced - Lotus Compatibility - , is called "Transition Navigation Keys" and I've disable it (not ticked) as I mentioned in my post.
And with that already done the problem still exist.
Thanks,
Edgar
- NikolinoDENov 05, 2020Gold Contributor
the last arrow from my quiver.
There is also my Latain at the end ...
should be able to see it from close up to be able to proceed further,
as I said, use a different keyboard, amn never knows where the error is.
Microsoft Easy Fix solutions have been discontinued
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
Description of Control Panel (.cpl) Files
https://support.microsoft.com/en-us/help/149648/description-of-control-panel-cpl-files
If necessary, you should contact microsoft service if this function is very important for you.
Sorry that I took your time and couldn't give you a quick solution.
Nikolino
I know I don't know anything (Socrates)