Forum Discussion
Consolidate by category
I am trying the following practice challenge in an online course. I cannot for the life of me figure out the solution for step 7. Any help would be GREATLY appreciated
"The next few instructions are a bit tricky. You should not need to add any columns to achieve these tasks. These tasks are similar to what was in the Consolidate by Category (Reference) video. In that video, we consolidated sheets that had different categories and in a different order by selecting Use labels in: Left column. Consolidate by Category can also condense multiple rows with the same category down to a single row per category.
When you select the references, note that you will need to select at least 2 columns. The first column will be used for the labels and the other column(s) will be consolidated using the Function that you select in the Consolidate dialog.
STEP 7: Use the Consolidate tool to generate a summary of the number of tickets raised per priority for May Week 4, June Week 1 and June Week 2 (combined). Sort the consolidated data by Priority.
STEP 8: Use the Consolidate tool to generate a summary of the average number of days a ticket was open per priority for May Week 4, June Week 1 and June Week 2. Sort the consolidated data by Priority and change number of decimal places to 2 (change the format, do not use a rounding function).
IMPORTANT: Before the next step, make sure you delete the other references in the Consolidate tool!
STEP 9: Use the Consolidate tool to generate a summary of the number of tickets given each satisfaction rating for May Week 4, June Week 1 and June Week 2. Use a COUNT function. Sort the consolidated data by Satisfaction Rating."
Links to excel files
https://d3c33hcgiwev3.cloudfront.net/QsR8jRaoEeiV3A7PVRrSig_43591af016a811e8a3c03fd758b931b1_W1_AdvPracticeChallenge.xlsx?Expires=1764100925&Signature=ayov~GEp79FgN-SAkfGConpKqHsqzwlbG8M0jrn02RwCODRz9HsQXaHNI8IfYvEGy6I68FiyPqLJglNKFW3MBfk4AjEdeSv4dB2NiPrQTqwPFXQOvLGs3THeY7vSJiKj31--Y93AJkiyIfjQBZZyO640jN0cXLZpKl5DXLoBaDM_&Key-Pair-Id=APKAJLTNE6QMUY6HBC5A
https://d3c33hcgiwev3.cloudfront.net/_f48c8a2f4c6065a2a708dc316cbcf999_Help-Desk-April-Summary.xlsx?Expires=1764100925&Signature=EnuRHABT4F-ZT925yZKt2cZzr-HYIKEod2gx1-kObdLIzueISMkjx79svRv8ZVWwVO~Y5uteVJNvS5KvdjFh2daaNvIX9OXsw5wXcKaN6zkNqVrjLe21drPYC8JIqW36Z2G3Rxpq-eHwRyKCHlBfxu85zSuTzybcjcP9hFnQ-XA_&Key-Pair-Id=APKAJLTNE6QMUY6HBC5A
https://d3c33hcgiwev3.cloudfront.net/_3ffee287bc89bcdd309bfe7d8e5b00da_Help-Desk-May.xlsx?Expires=1764100925&Signature=axvArXcDo65he42Pk13z99VoJ4HS3kpzeTEMmHOEAQ9B0ou444oPGWb4Pp65MEKasrQoMQZ9A40lr2sqXqEYexJk~vENmc9Y2dGDwiEabfxQ4liQbf58sME1cUvrom26neAH40zScJbWh7rFwNZIfI7060YRYVDw4D736pH64zY_&Key-Pair-Id=APKAJLTNE6QMUY6HBC5A
https://d3c33hcgiwev3.cloudfront.net/_f0e969b80e0ab5054d797a0644bd82eb_Help-Desk-June.xlsx?Expires=1764100925&Signature=LjcstfMamG2vqJqd2vcD9hiQciNCa48ngWqswE~Al7KgjCvu6M~RHzQ65G5W~Q0dAjfCmikPvIx7j4dZuCXnKWhfE3ULqy3JuJy7EExzsVCUVubmsftcP5tqTRo6No9rtPtBid1e4qkMpyE9Zwj0ny3rJn2LDSulWNYuJNXTIBw_&Key-Pair-Id=APKAJLTNE6QMUY6HBC5A
1 Reply
One of the unwritten rules here in the forum is that we don't do homework for people taking courses. That doesn't mean we won't help where help is due, but we're generally far more willing to help someone who gives an indication of what they've tried. All you say is that "you can't for the life of you figure out the solution" but you give no indication at all of what you've tried.
So if you truly need help, first give some indication of serious effort--describe what you've done, where it's run aground, describing more that one half-hearted effort. Then maybe somebody will help you with the next step. But don't expect people to start the process.
