Forum Discussion
lhiggins808
Sep 17, 2024Copper Contributor
CNTRL + up/down not working along with certain fn keys and I tried to troubleshoot keyboard
Hi, I am in the process of learning quicker ways around excel and for some reason my cntrl up/down doesn't work but left right does. Certain fn commands also don't work like shift fn f8. I troublesho...
lhiggins808
Sep 18, 2024Copper Contributor
JKPieterse Nope fn lock is off. I tried that and it still doesn't work. I've been searching the internet for a few days and can't find an answer
JKPieterse
Sep 18, 2024Silver Contributor
Does pushing the up and down arrow keys work as expected in Excel?
Do you have any apps installed which use these keyboard shortcuts? Powertoys comes to mind?
Do you have any apps installed which use these keyboard shortcuts? Powertoys comes to mind?
- lhiggins808Sep 18, 2024Copper Contributor
JKPieterse Yeah, using the arrow keys regularly works. I do not have any other apps that could affect it. I might just try to uninstall excel and reinstall it
- JKPieterseSep 19, 2024Silver ContributorI doubt if Excel is the culprit. Things to try:
- Start Excel in safe mode (hold the control key while Excel starts, it should prompt asking to start in safe mode or not)
- Attach an external keyboard to your laptop and see if the problem persists- lhiggins808Sep 19, 2024Copper ContributorNope, still doesn't work. Thanks for trying to help though