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Crow_'s avatar
Crow_
Copper Contributor
May 06, 2019

Client Error - Arrow keys don't move between cells (Not Scroll Lock Issue)

Hello, 

Not sure if anyone else as encountered this issue. 

I have 2 client pc's running office 365 and randomly during extensive Excel usage their pages will almost freeze/lock up and their arrow keys no longer move between cells. Please note this is not he scroll lock issue where it changes the arrows from moving between cells to moving the whole page. 

Once the issue occurs the end user must change tabs or workbooks & return to the original workbook in order to continue working. 

Any thoughts? Solutions?

 

 

Thank You

~Crow

excel

4 Replies

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  • almac46's avatar
    almac46
    Copper Contributor
    Jul 01, 2019

    Crow_ 

    I have a related problem in that the arrow keys are working as if the scroll-lock is ON, ( which I found that it WAS) but I have now turned the scroll-lock OFF and yet arrow keys still scroll the page instead of moving the highlighted/current cell. I am having to use the touchpad to select a different cell which is driving me nuts

     

    • almac46's avatar
      almac46
      Copper Contributor
      Jul 01, 2019
      OOPS - the way I thought I was turning off the scroll lock hadn't worked - I subsequently tried using the "On-screen keyboard" to turn off the scroll-lock & that seems to have fixed my (non-problem"
      • RSGTT's avatar
        RSGTT
        Copper Contributor
        Sep 19, 2022

        almac46 

        I tried the ON-screen keyboard solution and it didn't make any difference, so I'm still looking for a solution.

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Hello, 

Not sure if anyone else as encountered this issue. 

I have 2 client pc's running office 365 and randomly during extensive Excel usage their pages will almost freeze/lock up and their arrow keys no longer move between cells. Please note this is not he scroll lock issue where it changes the arrows from moving between cells to moving the whole page. 

Once the issue occurs the end user must change tabs or workbooks & return to the original workbook in order to continue working. 

Any thoughts? Solutions?

 

 

Thank You

~Crow

","body@stringLength":"621","rawBody":"

Hello, 

Not sure if anyone else as encountered this issue. 

I have 2 client pc's running office 365 and randomly during extensive Excel usage their pages will almost freeze/lock up and their arrow keys no longer move between cells. Please note this is not he scroll lock issue where it changes the arrows from moving between cells to moving the whole page. 

Once the issue occurs the end user must change tabs or workbooks & return to the original workbook in order to continue working. 

Any thoughts? Solutions?

 

 

Thank You

~Crow

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Client Error - Arrow keys don't move between cells (Not Scroll Lock Issue)","moderationData":{"__ref":"ModerationData:moderation_data:730613"},"body":"

Crow_ 

I have a related problem in that the arrow keys are working as if the scroll-lock is ON, ( which I found that it WAS) but I have now turned the scroll-lock OFF and yet arrow keys still scroll the page instead of moving the highlighted/current cell. I am having to use the touchpad to select a different cell which is driving me nuts

 

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almac46 

I tried the ON-screen keyboard solution and it didn't make any difference, so I'm still looking for a solution.

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