can't share/see changes be being made.

emilyjones1801 

If you are experiencing issues with real-time collaboration and changes not being visible to all users in a shared document, there are a few things you can check and try:

1. Internet Connection: Ensure that everyone involved has a stable internet connection. Real-time collaboration relies on a continuous and stable internet connection.
2. Refresh the Document: If someone makes changes and others cannot see them, try refreshing the document. This is usually done by closing and reopening the document or using the refresh button if available.
3. Browser/Software Compatibility: Make sure that everyone is using a compatible browser or software version. Different versions of browsers or software may have varying degrees of compatibility with real-time collaboration features.
4. Check Permissions: Ensure that everyone has the correct permissions to edit the document. If someone has read-only access, they won't be able to make changes that others can see.
5. Review Sharing Settings: Check the sharing settings of the document. Make sure it's shared with the right people and that they have the appropriate permissions.
6. Review Document History: Some collaboration platforms, like Google Docs, have a version history feature. Check the document's version history to see if changes are recorded there.
7. Clear Browser Cache: If you are using a web browser, clearing the cache might help. Cached data may sometimes interfere with real-time updates.
8. Platform-Specific Issues: Depending on the platform you're using (Google Docs, Microsoft Word Online, etc.), there might be platform-specific issues or updates. Check for any reported issues or updates related to real-time collaboration.

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