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lcwl5's avatar
lcwl5
Copper Contributor
Dec 18, 2021

can't open excel file

Hi, I'm using window 10 with excel 2013 version. I got some files saved in the computer. When I double click the file name of any excel file, it appears as a small screen next to the short-cut icon at the bottom of the monitor and I can't make it big and edit. How could I fix it? Thanks a lot.

5 Replies

  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor

    lcwl5 

    With your permission, if I can recommend you, add photos with what you consider to be a problem or with possible references that you think can show a more precise picture of the problem in your description.

     

    Thank you for your understanding and patience

     

    NikolinoDE

    I know I don't know anything (Socrates)

    • lcwl5's avatar
      lcwl5
      Copper Contributor

      NikolinoDE 

      Morning. Thanks for your advice. Below is the screen of the problem.my screen with the problem

      • NikolinoDE's avatar
        NikolinoDE
        Platinum Contributor

        lcwl5 

        Could you please describe your request in more detail, I still don't understand what the problem is with this picture.

        Please remember that I am not present in front of your screen and need precise instructions to understand where the problem could be.

        I only see the desktop background with a small excel window.

        First install all necessary Office updates.

         

        If the problem is not solved with the updates (which could most likely be), please send a message with a more detailed description.

        I am unfortunately not the most experienced to recognize problems / concerns with a short description.

         

        Thank you for your understanding and patience

         

        Nikolino

        I know I don't know anything (Socrates)

         

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