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Jasmine1111

Copper Contributor

Oct 27, 2020

Solved

Cant click on drop down arrow

HI,

I am using Excel 2010 and I have created a data validation cell based on list of values from a set of given values. I am now unable to click on the arrow. I have checked that the in-cell drop down is enabled.

What could have gone wrong. It worked originally until I opened up a copy sent by a team member. Now I am unable to click on the down arrow in the cell. I can see the arrow but when I click on it, it did not bring up the list but instead moved on to the next cell.

Please advise

Thanks

Jasmine

Drop Down not working.xlsx9 KB

excel

SergeiBaklan
Nov 29, 2020
Jon_R1968

You may prepare data for it as

with

=TRANSPOSE(FILTER(Table1[Item],Table1[Location]=$Q2))

and use for data validation in column C

=XLOOKUP($B2,Data!$Q$2#,Data!$R$2:$R$6)#

19 Replies

timcox99
Copper Contributor
Jan 18, 2022
Jasmine1111
I was able to solve this by moving my Excel file to larger monitor. Here's what I did:
1) close the file with the problem (it was displayed on my laptop monitor)
2) close Excel
3) open Excel in a different display (I opened on a large 2nd monitor)
4) open the file
5) the dropdown now worked

Still doesn't work for me if I move the file back to the small monitor...
- AMayo1001
  Copper Contributor
  Dec 02, 2022
  Just had same problem, reopened an excel file from a few months back, resaved with a new name, then tried to use the existing drop downs referencing data in named range and the arrows stopped working. I was working on the file on my secondary (larger monitor) display. Reading your post I moved the window to my MacBook Air display and the data validation arrows now work. Strange.
  - timcox99
    Copper Contributor
    Dec 02, 2022
    AMayo1001 Awesome! That does in fact work for me. Can't explain why, but moving the Excel file to the 2nd screen solved the issue. Now that I read (and do) this, I recall having seen this solve some other issue a year or two ago. A good thing to try with future hard to solve Excel "bugs".
Azamshaikh9
Copper Contributor
Dec 29, 2021
Jasmine1111
Go in options>> Advanced>> Editing Options>>Enable fill handle and Cell drag and drop (3rd Entry)

Click on the same and you will be able to do drag and drop.
noahwass
Copper Contributor
Nov 16, 2021
I had a similar issue. I had an external monitor (85" screen) connected as an extended monitor. With the Excel spreadsheet on this screen, the cursor stayed as a cross when hovering over the drop down list. When I moved the spreadsheet to my laptop screen, the cursor changed to a pointer when hovering over the drop down list.
- SaraBae
  Brass Contributor
  Nov 17, 2021
  noahwass FYI I think I found the cause (for my case anyway): if you have multiple displays and they are at different screen resolutions (external monitor at 100%, laptop at 120%), the dropdowns and other Excel features will not work properly on the display that is not set to 100%.
  https://answers.microsoft.com/en-us/msoffice/forum/all/data-validation-list-dropdown-arrow-cannot-be/85b25ab5-9e25-4027-9fd3-4e9331bcda26
  - TheaSmith
    Copper Contributor
    Apr 11, 2022
    This is what I found to be the problem for me too.
SaraBae
Brass Contributor
Aug 06, 2021
I am having the same problem, and have ruled out all the potential causes in all available help documentation. This appears to be a system bug, from it's inconsistent behavior on my machine, in unrelated files and different data validation source types.
Microsoft makes it so impossible to report bugs, that we all are wasting hours trying to get to the bottom of what is probably a known issue 🤦‍:female_sign:
NikolinoDE
Gold Contributor
Oct 27, 2020
Jasmine1111

Excel 2010:
File -> Options -> Advanced-> Group: Show options for this workbook: -> Show objects as: Select "All".

Then the dropdown functions will be back. 🙂

Ps. Recommend to do an Office update. As far as I can remember, that was an old bug which was actually fixed with a patch in the service pack ... even in 2010. Better safe than sorry, update.

I would be happy to know if I could help.

Nikolino
I know I don't know anything (Socrates)

* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.
- trallahh
  Copper Contributor
  Jul 12, 2023
  NikolinoDE
  
  Old post, but this was extremely helpful for an issue I had encountered!
  
  Not sure when the setting changed for me, but this certainly resolved the frustrating issue I had with drop-downs.
  
  For later Excel version Office 365 reference, the navigation is as follows:
  
  File > Advanced:
  Under the "Display options for this workbook" sub-header there is the option "For objects, show:"
  Select "All"
  
  Thanks again!
  - GarryX
    Copper Contributor
    Nov 23, 2023
    This was an awesome discovery. I did not find the answer until I continued reading.
    Mine was working until it wasn't. I realized after read that I had zoomed the workbook. Putting the zoom back to 100%, changing monitors, close/open, copy workbook, clear validation,... nothing worked. Did not find until I got to this post where to find the appropriate section. Question remains, why did it get changed from All to Nothing? Thanks Trahllah.
- Jasmine1111
  Copper Contributor
  Oct 28, 2020
  NikolinoDE HI Nikolino,
  
  Sorry, in the Advance Option, there is no Group so I couldnt do what you suggested. And I mistook, my version is not 2010 but 2019 😉
  
  I ran an update, logoff and relogin but problem still exists.
  
  I wonder if I delete the software and reload with the code, will that work?
  
  Thanks
  Jasmine
  - NikolinoDE
    Gold Contributor
    Aug 07, 2021
    Jasmine1111
    So with me I can open it, as Mr. Hans Vogelaar also describes it.
    You might be lucky with this correction instruction.
    
    How to show drop down list’s disappeared arrows again in Excel?
    In some cases, the arrow of drop down list disappears because the option called In-cell dropdown is not checked.
    Select the drop down list cells and click Data > Data Validation.
    In the Data Validation dialog, under Settings tab, go to check In-cell dropdown option.
    Clock OK to close dialog, and you can see the arrow of drop down list has been shown.
    
    If all of this does not work out, make a Windows update and an Office update to be on the safe side. If this doesn't work either, then ... halleluia, uninstall and reinstall the office package.
    Hope it doesn't come to that and be lucky with the correction instructions.
HansVogelaar
MVP
Oct 27, 2020
Jasmine1111

It works OK for me. Does the problem persist if you quit, then restart Excel?
- Jasmine1111
  Copper Contributor
  Oct 28, 2020
  HansVogelaar
  Yes it does. I also ran an update. However, I mistook the version, It is 2019 instead of 2010.
  
  Thanks
  Jasmine
  - HansVogelaar
    MVP
    Oct 28, 2020
    Jasmine1111
    
    If the workbook is currently open, close it.
    
    Right-click the .xlsx file in File Explorer.
    
    Select Properties from the context menu.
    
    Is there an 'Unblock' check box? If so, tick this check box.
    
    Click OK.
    
    Does that help?

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HI,

Please advise

Thanks

Jasmine

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HI,

Please advise

Thanks

Jasmine

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Cant click on drop down arrow","moderationData":{"__ref":"ModerationData:moderation_data:3064642"},"body":"

Jasmine1111

I was able to solve this by moving my Excel file to larger monitor. Here's what I did:

1) close the file with the problem (it was displayed on my laptop monitor)

2) close Excel

3) open Excel in a different display (I opened on a large 2nd monitor)

4) open the file

5) the dropdown now worked

Still doesn't work for me if I move the file back to the small monitor...

AMayo1001 Awesome! That does in fact work for me. Can't explain why, but moving the Excel file to the 2nd screen solved the issue. Now that I read (and do) this, I recall having seen this solve some other issue a year or two ago. A good thing to try with future hard to solve Excel \"bugs\".

Jasmine1111

Go in options>> Advanced>> Editing Options>>Enable fill handle and Cell drag and drop (3rd Entry)

Click on the same and you will be able to do drag and drop.

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I had an external monitor (85\" screen) connected as an extended monitor. With the Excel spreadsheet on this screen, the cursor stayed as a cross when hovering over the drop down list. When I moved the spreadsheet to my laptop screen, the cursor changed to a pointer when hovering over the drop down list.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2021-11-16T10:06:41.472-08:00","lastPublishTime":"2021-11-16T10:06:41.472-08:00","metrics":{"__typename":"MessageMetrics","views":190930},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoft365/category:products-services/category:communities/community:gxcuf89792board:ExcelGeneral/message:1822236/message:2971553","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDEzMjowfGludCwyOTc3Mjg5LDI5NzcyODk","node":{"__ref":"AcceptedSolutionMessage:message:2977289"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2977289":{"__typename":"ModerationData","id":"moderation_data:2977289","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1360030":{"__typename":"User","id":"user:1360030","uid":1360030,"login":"TheaSmith","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-04-11T09:15:00.043-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1360030"},"AcceptedSolutionMessage:message:2977289":{"__typename":"AcceptedSolutionMessage","uid":2977289,"id":"message:2977289","revisionNum":1,"author":{"__ref":"User:user:242869"},"readOnly":false,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ExcelGeneral"},"parent":{"__ref":"ForumReplyMessage:message:2971553"},"conversation":{"__ref":"Conversation:conversation:1822236"},"subject":"Re: Cant click on drop down arrow","moderationData":{"__ref":"ModerationData:moderation_data:2977289"},"body":"noahwass FYI I think I found the cause (for my case anyway): if you have multiple displays and they are at different screen resolutions (external monitor at 100%, laptop at 120%), the dropdowns and other Excel features will not work properly on the display that is not set to 100%.
https://answers.microsoft.com/en-us/msoffice/forum/all/data-validation-list-dropdown-arrow-cannot-be/85b25ab5-9e25-4027-9fd3-4e9331bcda26","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2021-11-17T11:37:27.140-08:00","lastPublishTime":"2021-11-17T11:37:27.140-08:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":195979},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:microsoft365/category:products-services/category:communities/community:gxcuf89792board:ExcelGeneral/message:1822236/message:2977289","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwxfDEzMjowfGludCwzMjgyMTM5LDMyODIxMzk","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDEzMjowfGludCwzMjgyMTM5LDMyODIxMzk","node":{"__ref":"ForumReplyMessage:message:3282139"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:3282139":{"__typename":"ModerationData","id":"moderation_data:3282139","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3282139":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1360030"},"id":"message:3282139","revisionNum":1,"uid":3282139,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ExcelGeneral"},"parent":{"__ref":"AcceptedSolutionMessage:message:2977289"},"conversation":{"__ref":"Conversation:conversation:1822236"},"subject":"Re: Cant click on drop down arrow","moderationData":{"__ref":"ModerationData:moderation_data:3282139"},"body":"This is what I found to be the problem for me too.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"50","kudosSumWeight":1,"repliesCount":1,"postTime":"2022-04-11T09:41:38.715-07:00","lastPublishTime":"2022-04-11T09:41:38.715-07:00","metrics":{"__typename":"MessageMetrics","views":168295},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoft365/category:products-services/category:communities/community:gxcuf89792board:ExcelGeneral/message:1822236/message:3282139","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2622476":{"__typename":"ModerationData","id":"moderation_data:2622476","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2622476":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:242869"},"id":"message:2622476","revisionNum":1,"uid":2622476,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ExcelGeneral"},"parent":{"__ref":"ForumTopicMessage:message:1822236"},"conversation":{"__ref":"Conversation:conversation:1822236"},"subject":"Re: Cant click on drop down arrow","moderationData":{"__ref":"ModerationData:moderation_data:2622476"},"body":"I am having the same problem, and have ruled out all the potential causes in all available help documentation. This appears to be a system bug, from it's inconsistent behavior on my machine, in unrelated files and different data validation source types.
Microsoft makes it so impossible to report bugs, that we all are wasting hours trying to get to the bottom of what is probably a known issue 🤦‍:female_sign:","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-08-06T16:57:35.751-07:00","lastPublishTime":"2021-08-06T16:57:35.751-07:00","metrics":{"__typename":"MessageMetrics","views":200643},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoft365/category:products-services/category:communities/community:gxcuf89792board:ExcelGeneral/message:1822236/message:2622476","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:31":{"__typename":"Rank","id":"rank:31","position":12,"name":"Gold Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:722750":{"__typename":"User","id":"user:722750","uid":722750,"login":"NikolinoDE","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-07-08T12:46:57.742-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS03MjI3NTAtMjU2NTAwaTlFOUZGMTI1OUEyRjU4OTc"},"rank":{"__ref":"Rank:rank:31"},"entityType":"USER","eventPath":"community:gxcuf89792/user:722750"},"ModerationData:moderation_data:1822403":{"__typename":"ModerationData","id":"moderation_data:1822403","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1933260":{"__typename":"User","id":"user:1933260","uid":1933260,"login":"trallahh","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-07-11T19:32:34.822-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-1.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1933260"},"ForumReplyMessage:message:1822403":{"__typename":"ForumReplyMessage","uid":1822403,"id":"message:1822403","revisionNum":1,"author":{"__ref":"User:user:722750"},"readOnly":false,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ExcelGeneral"},"parent":{"__ref":"ForumTopicMessage:message:1822236"},"conversation":{"__ref":"Conversation:conversation:1822236"},"subject":"Re: Cant click on drop down arrow","moderationData":{"__ref":"ModerationData:moderation_data:1822403"},"body":"

Jasmine1111

Excel 2010:
File -> Options -> Advanced-> Group: Show options for this workbook: -> Show objects as: Select \"All\".

Then the dropdown functions will be back. 🙂

Ps. Recommend to do an Office update. As far as I can remember, that was an old bug which was actually fixed with a patch in the service pack ... even in 2010. Better safe than sorry, update.

I would be happy to know if I could help.

Nikolino

I know I don't know anything (Socrates)

* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.

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NikolinoDE

Old post, but this was extremely helpful for an issue I had encountered!

Not sure when the setting changed for me, but this certainly resolved the frustrating issue I had with drop-downs.

For later Excel version Office 365 reference, the navigation is as follows:

File > Advanced:

Under the \"Display options for this workbook\" sub-header there is the option \"For objects, show:\"

Select \"All\"

Thanks again!

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This was an awesome discovery. I did not find the answer until I continued reading.
Mine was working until it wasn't. I realized after read that I had zoomed the workbook. Putting the zoom back to 100%, changing monitors, close/open, copy workbook, clear validation,... nothing worked. Did not find until I got to this post where to find the appropriate section. Question remains, why did it get changed from All to Nothing? Thanks Trahllah.

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NikolinoDE HI Nikolino,

Sorry, in the Advance Option, there is no Group so I couldnt do what you suggested. And I mistook, my version is not 2010 but 2019 😉

I ran an update, logoff and relogin but problem still exists.

I wonder if I delete the software and reload with the code, will that work?

Thanks

Jasmine

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Jasmine1111

So with me I can open it, as Mr. Hans Vogelaar also describes it.

You might be lucky with this correction instruction.

How to show drop down list’s disappeared arrows again in Excel?

In some cases, the arrow of drop down list disappears because the option called In-cell dropdown is not checked.

Select the drop down list cells and click Data > Data Validation.
In the Data Validation dialog, under Settings tab, go to check In-cell dropdown option.
Clock OK to close dialog, and you can see the arrow of drop down list has been shown.

If all of this does not work out, make a Windows update and an Office update to be on the safe side. If this doesn't work either, then ... halleluia, uninstall and reinstall the office package.

Hope it doesn't come to that and be lucky with the correction instructions.

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Jasmine1111

It works OK for me. Does the problem persist if you quit, then restart Excel?

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HansVogelaar

Yes it does. I also ran an update. However, I mistook the version, It is 2019 instead of 2010.

Thanks

Jasmine

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Jasmine1111

If the workbook is currently open, close it.

Right-click the .xlsx file in File Explorer.

Select Properties from the context menu.

Is there an 'Unblock' check box? If so, tick this check box.

Click OK.

Does that help?

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