Forum Discussion
ray1977
Nov 13, 2025Copper Contributor
CANNOT OPEN THE SPECIFIED FILE with tel:-hyperlink
Hi, I have several "tel:" hyperlinks in a Excel sheet (xlsm). Yesterday, they sended the phone numbers to whatsapp. But today i become the errer:"CANNOT OPEN THE SPECIFIED FILE". I saved yester...
Kidd_Ip
Nov 15, 2025MVP
You may check on below:
1. Check Windows default apps
o Go to Settings → Apps → Default apps → Choose default apps by protocol.
o Scroll down to TEL and see which app is assigned. If it’s blank, assign WhatsApp (or another calling app).
2. Test outside Excel
o Open a browser and type tel:+123456789.
o If nothing happens, Windows doesn’t know what to do with tel:
3. Excel Trust Center
o File → Options → Trust Center → Trust Center Settings → External Content.
o Make sure hyperlinks aren’t being blocked.
4. Recreate the hyperlink
o Right-click → Edit Hyperlink → re-enter tel:+number.