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Summer_Chow's avatar
Summer_Chow
Copper Contributor
Oct 21, 2021

Cannot open Excel files after upgrading to Windows 11

Hi, I just upgraded to Windows 11. Now, when I opened my excel files in my QNAP NAS, excel showed document recovery message: "Excel has recovered the following files. Save the ones you wish to keep....
excel
BrunoBaronet's avatar
BrunoBaronet
Copper Contributor
Nov 30, 2023

Summer_Chow 
I found a solution to this curious problem!

 

This problem seems to appear on machines that have Office (2016 in my case) installed on Windows10 or Windows11 or to newly created User accounts.  This problem and solution also applies to Word, and Powerpoint so the solution needs to be applied to all those softwares.

 

Solution: Open "Excel Options", click on "Trust Center", click on "Trust Center settings", a "Trust Center" windows will open, click on "Protected view", Uncheck all 3 boxes.   

 

Office blocking attachement coming from Outlook without saying precisely why is puzzling.

 

  • jmhubbard315's avatar
    jmhubbard315
    Copper Contributor
    Sep 25, 2024

    BrunoBaronet  Please help a computor illiterate and cut the mumbo jumbo. Fact one no choice but to go to Windows 11 ! (: (:  (: Fact two have Excel files that will need to access. Fact three 1 plus 1 does not equal 3 so how can I have Win 11 and use Excel at the same time ? Does Einstein have a solution ???????

    • BrunoBaronet's avatar
      BrunoBaronet
      Copper Contributor
      Sep 25, 2024

      jmhubbard315 
      Answer 1: Windows 10 or 11, doesn't matter, I have now found this problem on both versions.

      Answer 2: This solution applies to Excel, Word and Powerpoint as far as I can tell, so I would apply this solution to all 3 software.

      Answer 3: 1+1=2. Windows 11 is the Operating System, Excel is a software running on it. Both can and are used at the same time. Excel is part of "Office", which also contain Word, Powerpoint, Outlook and more. Both Windows and Office are made by the same company: Microsoft.

      Answer 4: I don't know if Einstein knew anything about the Windows environment, we would have to setup a séance and ask him.

       

      If you could tell me what your actual problem is, I will try and help you.  

      • jmhubbard315's avatar
        jmhubbard315
        Copper Contributor
        Sep 25, 2024

        BrunoBaronet Mr. Baronet, I currently have Win10. All reports indicate I should upgrade to Win 11.  There are  also reports that  Excel does not work in Win 11. If I go to Win 11 how will I be able to continue to use excel or will  I just forget I had spreadsheets ? So  do I stay with Win 10 and flounder when I lose support or go to WIN 11 and forget Excel ?

         

        Thank you for your wisdom & expertise.

        Jeannie Hubbard

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