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dvirant's avatar
dvirant
Copper Contributor
Feb 23, 2021

Cannot change axis bounds

I hope this is the right place to ask, but I have an issue with Excel 2016. When I plot a graph, Excel won't let me change the axes minima and maxima. I can enter a value into the respective fields (x minimum/maximum, y minimum/maximum), but when I hit enter to confirm the value, it simply changes back to the original. I've tried a quick repair, online repair and complete reinstall but the problem persists. I then tried to do this on a different PC with a different Excel license and there it works normally (I can enter a value, hit enter and the graph changes). 

 

Does anyone have any ideas on how to fix this?

20 Replies

  • Copetin's avatar
    Copetin
    Copper Contributor
    Hey guys (@dvirant , NikolinoDE , robalten242 , WFRAI ) !!!! I was looking at the excel configuration and nearly by chance I found the solution.... it's gonna sound unbelievable but it was this silly. Apparently the error appears when you don't have well defined the decimal and grouping symbol in your system in the Additional settings in the Region tab of the control panel of windows (I'd never changed anything there so honestly I don't know if it was an update that generated that change or what...) so in the excel options ( in the advanced tab) we all have the default setting that is "Use system separators" and that was messing everything up because every time we wrote excel detected that it was not the correct format and take it to the auto bound again. Give it a try and tell me how it went. 😉
    • Ray2023's avatar
      Ray2023
      Copper Contributor
      Does anyone know a solution to the same problem in Excel for Mac, Home 2021, operating on a Mac miniM2 with Ventura 13.2? There doesn't appear to be any solution close to what Copetin describes for Windows (very different command tree from Mac). (My 2011 iMac didn't have this problem with Office 2008.) Thanks for any help (even Thoughts & Prayers).
      • peter1360's avatar
        peter1360
        Copper Contributor
        I have a very similar problem, Excel for Mac, Home, 2021. I think it only happens with dates in the x-axis. If I enter 8/9/24 as the lower bound (dd/mm/yy format), it gets changed to 9/9/28. Entering 31/10/24 gets changed to 1/11/28.
    • carlepy's avatar
      carlepy
      Copper Contributor

      Copetin still didn't work... do you have any idea of something else I might do? 

      honestly, I think this shouldn't be that hard....

      • Derek_Springett's avatar
        Derek_Springett
        Copper Contributor

        carlepy 

        I have recently had two crazy problems. This was one of them. In both cases the solution was to close Teamviewer!

    • LostStudent's avatar
      LostStudent
      Copper Contributor

      Copetin 

      I had the same issue and as soon as I started to read your solution, it clicked in my head, I changed the decimal definition in the past for working on something else - and I would never figure it out on my own, that is the issue with plotting. 

      It helped super a lot!

       

      Thank you!! 

  • WFRAI's avatar
    WFRAI
    Copper Contributor
    If it is any consolation, I have exactly the same problem. No idea how to fix it, but at least you're not alone 🙂 it seems to me this is a fault in excel.
    Excel 2019, Windows 10, all updates done.
  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor

    dvirant 

    With your permission, if I can recommend. It can help us all if you upload an Excel file (without sensitive data), no picture.

    Even if it is said that a picture can say a thousand words, it is certainly not in the case of Excel,

    on the contrary in some cases.

    This would also be a blessing for all of us, as we can understand the problem much better,

    a win-win situation for everyone.

    * Knowing the operating system would also be an advantage.

     

    Thank you for your understanding and patience

     

    Nikolino

    I know I don't know anything (Socrates)

    • dvirant's avatar
      dvirant
      Copper Contributor

      NikolinoDE I'm sorry, I forgot to mention the operating system - it's Windows 10, Excel 2016.

       

      I would upload a particular file, but the issue is not file related. For testing purposes I simply used a series of 1, 2, 3 and inserted a plot. If I do the same on the PC I am currently on there are no issues. If I go to the "problem" PC, I can't change the axis in any graph in any and all files!

       

       

      • robalten242's avatar
        robalten242
        Copper Contributor
        dvirant and NikolinoDE, it seems that I also have encountered _exactly_ the same type of problem. Can't change the axis bounds, but it works like a charm when opening the same Excel sheet on another computer - both running Win10/Office2016.

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