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Cannot add image to Header in Excel - Bad Request error
I have two users getting the same error in Excel. The error says bad request too long. In the past I could have the user select Bing then work offline. But we do not get any options. Everything I fin...
Another solution I found if you are working on the desktop app is to go into File>Options>General>Privacy Settings>and unclick turn on optional connected experiences. Once you get the picture in, you can turn it back on but you do have to restart office for each. I am teaching Excel and both one of my students and I had the same problem so it may be fairly common.
Hello dfountain86, I am not sure if this is the solution, but, yesterday I changed the default browser and HTTP to Edge then today I changed back to Chrome. After that, the header is working all right. I could insert the logo I would like. It seems to me that I reset Chrome by doing so... just guessing. Now, it is working.
Thanks for the update. I will give that a try. I have one user that had the issue yesterday in the office. But today from home she does not have the issue. I am starting to think it has something to do with DNS or the way traffic is routing. When it worked for you did you happen to be at a diffrent location than you were when it did not work?
- No, I was using the same computer. I have to insert logos in different workbooks to prepare templates. While I was doing that, it happened again. It seems like it gets overloaded by storing cache... anyway. I tried a second time and it worked. At the moment it is working ok.
- Sorry, I meant were you in 2 different locations when it worked and when it didn't work? Like were you at work when it did not work and at home when it did work? Also, what did you mean by change the HTTP to edge. I know how to change the default browser, but I am unsure about HTTP.
- I see. No, I did not change places. I work from home.
In the computer Settings > Apps > Default Apps find Chrome or Microsoft Edge. In the page that opens with a list of applications, scroll down and find HTTP. Change that from one to another and change back after a while.
I have a really low knowledge about internet language, but, I was reading that the request header used in HTTP protocols triggers a response. If the request header is faulty, the response does not happen. It can become faulty by different reasons, like caches. That is why I think that when I set HTTP to be managed by Microsoft Edge then I changed back to Chrome, I actually cleared Chrome "fault". There was something wrong with Chrome managing HTTP protocols. Anyway. Have a try. Hope it helps.