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- Check your office account status through File | Account (You can do this through Excel, Word, PowerPoint, or Outlook - 'Office Account' in that app.). There's likely an account error. Usually these can be fixed by Sign Out and then Sign In again. If the account puts up a fight, restart the computer and try to sign in again.
Thank you for your reply, mathetes, but I'm sorry to say it makes no sense to me.
As I said in my original post, "the internet connection ... is fine and works for everything else." I had assumed (because I could see no other possible explanation), that the Microsoft term 'network connection' meant something different from 'internet connection'. If, as you say, the terms have the same meaning, back to my original question -- why does Excel tell me to check my network connection when the internet connection is working fine?
Thank you for your reply, @mathetes, I'm sorry to say it makes no sense to me.
As I said in my original post, "the internet connection ... is fine and works for everything else.
But in your original post you ALSO said "I'm using Excel in Microsoft 365 on a stand-alone laptop computer (ie, I'm not on a network)." [emphases added]
Just saying; I think my confusion in trying to interpret your situation is understandable.