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karenmoraesh's avatar
karenmoraesh
Copper Contributor
Jul 05, 2022

Blank cells after placing mouse

When I place my cursor in excel, the cells columns and lines turn blank. 

4 Replies

  • JT_TECH_XIII's avatar
    JT_TECH_XIII
    Copper Contributor

    We have multiple users experiencing this issue since the 7/1/22 update, affecting both 32-bit & 64-bit. So far, we've resolved the issue for 1 user by fulling uninstall and re-installing Office. 1 user was able to resolve the issue by running Excel in safe mode and then again in normal mode but this hasn't worked for others yet.

     

    Patrick2788Your suggestion did not work for any of our users unfortunately.

    • JT_TECH_XIII's avatar
      JT_TECH_XIII
      Copper Contributor
      karenmoraesh, Microsoft is saying they've released a patch in the newest update. You can manually update the software via File > Account > Install/Check for Updates.

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