Forum Discussion
Black Screen in Excel
Hello. When working with large Excel files, after applying some filters and scrolling up and down, the Excel sheet suddenly turns black and I can't see what I'm typing. I have already received assistance from Windows technical support, but it didn't yield a satisfactory result (see case number 1043264589). Please help me find a solution. Windows was restored and several evaluations were carried out, but the issue remains unresolved. I greatly appreciate any help with this problem.
- Update Graphics Drivers: Ensure you have the latest graphics drivers.
Adjust Hardware Acceleration: Disable hardware graphics acceleration in Excel settings.
Repair Office Installation: Perform a repair on your Office installation.
Check Add-Ins: Disable add-ins to see if they are causing the issue.
Test in Safe Mode: Start Excel in Safe Mode to check for conflicts.
Clear Cache: Delete temporary files.
Update Excel: Ensure Excel is up-to-date.
Adjust Compatibility Settings: Disable desktop composition for Excel.
Test with New Profile: Check if the issue persists in a different user profile.
