Forum Discussion

Copper Contributor

Jul 30, 2018

Autosave Feature

Good Afternoon, I am hoping someone can help me out. I got a new laptop and downloaded the office 365 onto the new laptop. However when I am working on my documents from one drive the auto-save f...

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SergeiBaklan

Diamond Contributor

Jul 30, 2018

Hi Kyle,

Please check File->Options->Save if Autosave is checked; be sure you have latest version of OneDrive client; other possible reasons are here

https://support.office.com/en-us/article/what-is-autosave-6d6bd723-ebfd-4e40-b5f6-ae6e8088f7a5

Kyle Williams

Copper Contributor

Jul 30, 2018

Thanks I did look at that before posting this. There is not even an option to check for auto save under the save section.

SergeiBaklan
Diamond Contributor
Jul 30, 2018
You don't have AutoSave with any file or only for some?

If the first, is AutoSave disabled (greyed) or you don't see it all?

In addition, there were couple of bugs related to AutoSave, but they are fixed for current versions.

https://support.office.com/en-gb/article/autosave-is-missing-from-the-office-toolbar-9cc33369-9fb9-4e31-bb5c-af5f7a14ed82?ui=en-US&rs=en-GB&ad=GB

https://support.office.com/en-gb/article/autosave-is-disabled-for-onedrive-onedrive-for-business-and-sharepoint-locations-43aaaa22-2656-4697-b44b-c15ae5779b65?ui=en-US&rs=en-GB&ad=GB

Setting is here

but that's to turn it on/off by default
- Kyle Williams
  Copper Contributor
  Jul 30, 2018
  Its on all documents and the option is not showing under my settings. I checked for updates and it said I have the most recent update installed.
  - SergeiBaklan
    Diamond Contributor
    Jul 30, 2018
    So, you don't have Autosave at all. And what is your Office365 subscription?