Forum Discussion

Copper Contributor

Mar 11, 2019

PDF file in file viewer not displaying but is downloading to the browser

When creating a new file viewer web part and assigning it to a PDF file in a library, the file viewer is not displaying the file in a viewer, it is trying to download it to the browser, which then wil...

SharePoint Online

Robert_Golobek

Copper Contributor

Mar 29, 2019

Try foxit pdf viewer. Also make sure that you are using an external pdf program and that edge is not set to be the reader. Edge is a pain I will be so happy went they finally switch to the chrome back engine. Looks like netscape was right. You should not so tightly integrate your web browser and your os. Roberta Freese

Roberta Freese
Copper Contributor
Apr 08, 2019
Robert_Golobek

Thank you for the suggestion. Sadly, I cannot change which PDF viewer is deployed on enterprise systems. We also have a group policy that controls all items in the browser internet options settings and what software is deployed. We are committed to Acrobat right now and need it to work as people at home will have Acrobat.
Arkadiy_Yaruta
Copper Contributor
Mar 29, 2019
Thank you for reply. We are using Adobe Reader in our company. File Viewer for pdf worked fine before November 2018. Probably Microsoft has broken this function after the next SharePoint Online updates and doesn't wont to fix it.