Forum Discussion
Allow External User to Open in Desktop App
I have O365 business, and I shared an Excel file with an external user (not in our AAD/domain). They can open the Excel file in their browser with Excel Online, but the "open in desktop app" does...
olivierlord this may have saved my life! this seemed to work for me, using another email address as a test. If I share this with another person in a different organization would anything on their end prevent the from opening the file in their desktop app?
Caseypaulmq Once you give them access in your Azure Directory as guest, right-click on the file or folder to share, then Manage Access, and add their email again. They will need to accept the initial invite to join your Org Directory, then they should have access to the shared file/folder. If they can’t maybe it has to do with their own org security configurations — that, I can’t help with.