Forum Discussion
Advanced Threat Protection - Safe Links
I thought I would update everyone from my post prior.
I engaged the help of two of our top IT experts at my company. They talked with other "experts" and in the end they came back with....."Sorry, but we cannot figure this one out."
The odd thing is that this does NOT affect other MS programs or apps. I have tested this over and over and it works just fine in Word, Publisher, or even PowerPoint. No problem opening up an active hyperlink. Heck, I can even print my SPREASHEET in Excel over to an Adobe PDF and guess what? That opens flawlessly without the delays! No errors.
This is ONLY happening in Excel and ONLY since that last big update they had for Office 365.
I am learning to just live with it and hope that one day down the road MS figures this out and does fix it. But when all these big shots and experts with Microsoft and Excel specifically.....can't figure this out? I don't have a lot of hope left on this fix. But I sure wish someone from MS would pay attention to this and figure it out.
Mark
Therrion71 I have the exact same issue as all of you and am stunned by this. Let me share deeper.
I have been utilizing a spreadsheet for probably 30 years that has many, many important links to web pages, etc. I have never had this issue until literally a couple of weeks back when my Microsoft suddenly decided that I really needed to upgrade to Windows 11, and I am assuming an updated version of Office 365.
I have now involved the top tier 3 tech guys at my company and they are bewildered beyond belief at this. The keep telling me that when that error messages pops up there should be a checkbox, to uncheck, that would make the ATP STOP VERIFICATION within this particular document (Excel). But there is not one. they finally realized that I had accidentally gone to Win11. So when they upgraded one of there laptops to Win11.....the same thing happened!! That option to uncheck that box is gone.
Did MS do this on purpose?
I have ran several tests. I have loaded the links into Publisher.....Word......etc.....and they work fine. I even printed them to a pdf file and they open instantly. The issue here is solely with the Excel software and how the ATP (Advanced Threat Protection) works.
Today they came out to my office in person and the tech guy actually ran a complete and thorough online repair of Microsoft Office and it did not fix the issue.
Hey, Microsoft!!! Will you please fix this glitch for us????? Please make this right!!!
I have googled this thing to death, as have our tech support staff, and literally everything you find involves much older versions of Windows and MS Office. So it is all "old news" and cannot be used. I found an article on the MS website that got very deep involving changing and editing in the registry files and they told me not to do it. Too dangerous.
If anyone can figure this out that would be great!
Mark