Add-in error asking for internet explorer when using Insights

Question

I have a really odd issue. When trying to use Insights (https://support.office.com/en-us/article/insights-in-excel-3223aab8-f543-4fda-85ed-76bb0295ffc4?ui=en-US&rs=en-US&ad=US). I receive an error message saying that the add-in cannot load because my version of Internet Explorer in not supported.

I am very puzzled, and cannot find any solutions. I reinstalled Office, which did nothing to help. I am running Excel 2016 on Windows 10 via Parallels on a Mac. Screen shot of the error is attached. Any help is appreciated.

nathan edelman · Answer

Thanks of the reply, but no solution. I don't even have IE installed my machine. I do have Edge and that seems to be working&nbsp;fine for growing the web. I don't understand why IE is relevant in the first place, and I also though it was replaced by Edge.

sergeibaklan · Answer

Nathan, IE is built-in into Win10, another story it's not default browser (Edge one). Here is how to find it.
https://support.microsoft.com/en-us/help/4026136/windows-10-use-internet-explorer
&nbsp;

haytham amairah · Answer

Hi Nathan,&nbsp;Try to https://support.microsoft.com/en-us/help/923737/how-to-reset-internet-explorer-settings Internet Explorer settings.&nbsp;Regards

haytham amairah · Answer

If so, I recommend you to ask this https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel, because it's the best place to get support.&nbsp;Regards

nathan edelman · Answer

Solved. Thank you to both of you for the solution. Really excited to try Insights, and now I can!

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Add-in error asking for internet explorer when using Insights

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