Forum Discussion

Copper Contributor

Sep 15, 2020

365 STOCK DATA not updating all stocks

Sept 15/20 - Not all the stocks in my excel 365 spreadsheet are updating. Is there a problem with the data source? Are you able to change data sources? How do I notify Microsoft of this problem?

excel

office 365

JonLippold

Copper Contributor

Sep 16, 2020

SergeiBaklan

I am having same issue. I spent 2 hours on chat with MS tech this morning. She could not resolve. Ticket # 1010589201. She sent me to support forum. 😞

Sammy9673

Copper Contributor

Sep 16, 2020

JonLippold

Same here - I spent time with Microsoft this morning and also was told to go to support forum. They also gave me a case #, which I'm trying to get an update. I'm trying to ascertain whether this is a Microsoft/Refinitic problem or if I'm an isolated case. I think I'm going to start a new question to see if others are having this issue.

Vidit340
Copper Contributor
Sep 16, 2020
Sammy9673
Same here - I just spent 2 hours with Microsoft they advise me to call Refinitic for support. Microsoft told me that they do not have anything to do with STOCKs data & Microsoft support team do not have any training to resolve this.