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'Work - Edge' Desktop Shortcut Reappears after deleting and reopening Edge Browser
End user removes the spam Desktop shortcut labeled 'Work - Edge':
Once they reopen the Edge browser, the app shortcut reappears.
Hi Everyone - The fix for this was released to Microsoft Edge Beta Version 117.0.2045.12. If you have access to the Beta Channel, please test and let us know if the issue has been resolved.
The fix should also be included in the next Stable release, which should be later this week if there are no delays. Thanks!
-Kelly
141 Replies
- Is there anyone who got a working script. And we need to run it on every machine because of the local profiles?
- As i tested this morning.
you need to delete the icons on every device the user ever logged on to. As it seems for now they stay away. Microsoft are now tracking this issue under the Admin Centre 2 months later under
OD682257
Users with automated syncing enabled in OneDrive for Business may see duplicate shortcut icons on their Windows desktopRyanE94 Just a quick follow up on this issue, as per the below link.
The status of the case ID: OD682257 has been changed to Resolved, so does this mean that the latest version 118 of Microsoft Edge for business is the fix for this issue.
Something new and strange has started here.
We have sharepoint sites for our students, in one student groups folder we put folders with 1,2,3,4,5 etc for every child. Today we noticed folder 14 and 15 being recreated with the computer names from staff members that have access to the site and children. They don't even access that folder as is it not their class. I already see about 100-150 folders being created between september 12 and 25. I wonder if this has anything to do with the whole Edge shorcut saga etc?- I have also raised a call with MS and their response has been the newest version released Friday should fix the issue... I am yet to test this.
For customers still impacted by this issue that are running OneDrive Desktop backup and that stop having the issue when this is disabled, a new fix is currently available in Microsoft Edge Stable 118.0.2088.46. - I've fixed a couple by: 1. c$ to machine to public desktop: delete Pinned Site Shortcuts which are set to open with IE (replace with non-browser specific shortcuts). Then C$ navigate to their user folder > one drive > desktop and delete all of the Work - Edge * shortcuts. 2. repeat on any linked machines.
This has worked pretty consistently and deleting the shortcuts via File Explorer is the quickest.
The only one I saw reoccur happened because their 2nd machine was offline so fix wasn't also completed on it. Fix resolved only until they logged onto that computer and then it started happening again. Once also fixed on that one, issue stopped happening.
I suspect it occurs when an old Pinned site shortcut coded to open in IE is selected. These shortcuts continued to work for a long time by opening in Edge instead, but yeah, this started I think a week or two ago. If this is correct, then you'll want to find and delete any of those shortcuts. I'd noticed they are listed in File Explorer as Pinned Site Shortcuts rather than Internet Shortcut or just Shortcut, if that makes it easier to find them. - I think I have found the "reason" this is happening especially to those of us with Onedrive syncing user folders (desktops etc...)
Seems Microsoft not only changes the "target" to "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --profile-directory="Default"
Which technically if you have GPO locking down the profiles they are already using "Default" by default (UGH!)
but the main thing they changed on the shortcuts is the ICON
from: %ProgramFiles(x86)%\Microsoft\Edge\Application\msedge.exe
to: %USERPROFILE%\AppData\Local\Microsoft\Edge\User Data\Default\Edge Profile.ico
This is what gets "stuck" in use if the user is logging in on multiple computers!
Microsoft?? WHY not just add the icon into
%ProgramFiles(x86)%\Microsoft\Edge\Application\Edge Profile.ico ??????
This is why unchecking the "Show briefcase icon on work profiles" fixes the issue cause it changes the ICON (and only the icon) back to the default icon!!!
So Microsoft to fix this 100% going FWD, just change the "work" icon "Edge Profile.ico" to be in the main program location.. and it would fix the issue....
Also anyone have any way to set the Appearance/ "Show briefcase icon on work profiles" with regedit??? or GPO ?? as that is all that needs to be set to fix for now.. as well as running powershell to remove all the duplicate icons as stated earlier...
Good luck everyone!
JT- Kelly_Y
Microsoft
Hi Everyone - For customers still impacted by this issue that are running OneDrive Desktop backup and that stop having the issue when this is disabled, a new fix is currently available in Microsoft Edge Stable 118.0.2088.46. Please let us know if you have any feedback after updating and testing. Thanks!
-Kelly
- Our company has the same problem and laptops are crashing. Very bad from MS to not pick up te pace for a fix.
Is it so that if you delete the icons in the ONLINE onedrive/desktop folder it gets deleted on all devices the logs in? - I have discussed this issue with Microsoft Support, and they have advised we try the following.
Obtain new ADMX/ADML templates for MS Edge browser.
Set: Computer Configuration > Admin Templates > Microsoft Edge Update > Applications > Remove Desktop Shortcuts upon update default = Enabled (Force delete system-level Desktop Shortcuts).
I will provide an update once I have one.- DubDubDan, any update on how the GPO change worked out? Did Microsoft support have a suggestion for Intune managed computers as well?
- After deploying the GPO and leaving it in place for a couple of days, I have received positive feedback from several users who were affected. I do believe that the policy will only remove the system created shortcuts once an Edge update has been initiated (I might be wrong here).
I am still gathering more information on this and discussing the problem with MS Sup.
- Thanks, I've tried this now, fingers crossed as it's spreading more each day here
- Has anyone got an overall fix for this issue without blocking *.lnk files from being uploaded to OneDrive or having a script clear up the duplicates? Our users have the latest version of Edge installed, but this is still causing significant issues.
- You can make a script that deletes the edge work ink files (except for 1) and deploy it using remediations. (Endpoint manager > Devices > remidiations. That way you can also track how many device are affected and if the trend is going downward or not. If Microsoft releases a statement or the the script doesnt show anything as "fixed" within a few weeks, you can disable it. For now, this seems to work in our environment.
- we created a PS script and users can run it via a deployed task sequence in software center on their own. I'm actually about to have it run every so often automatically since this doesn't seem to be getting fixed anytime soon.
