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srabago's avatar
srabago
Copper Contributor
Aug 24, 2023
Solved

'Work - Edge' Desktop Shortcut Reappears after deleting and reopening Edge Browser

End user removes the spam Desktop shortcut labeled 'Work - Edge': Once they reopen the Edge browser, the app shortcut reappears.
  • Kelly_Y's avatar
    Kelly_Y
    Aug 29, 2023

    Hi Everyone - The fix for this was released to Microsoft Edge Beta Version 117.0.2045.12.  If you have access to the Beta Channel, please test and let us know if the issue has been resolved.  

     

    The fix should also be included in the next Stable release, which should be later this week if there are no delays.  Thanks!

     

    -Kelly

RyanE94's avatar
RyanE94
Copper Contributor
Oct 19, 2023

Microsoft are now tracking this issue under the Admin Centre 2 months later under

OD682257

Users with automated syncing enabled in OneDrive for Business may see duplicate shortcut icons on their Windows desktop
  • shanker1986's avatar
    shanker1986
    Copper Contributor
    Oct 23, 2023

    RyanE94 Just a quick follow up on this issue, as per the below link.

     

    https://support.nhs.net/2023/10/microsoft-365-alert-service-degradation-onedrive-for-business-users-with-automated-syncing-enabled-in-onedrive-for-business-may-see-duplicate-shortcut-icons-on-their-windows-desktop/

     

    The status of the case ID: OD682257  has been changed to Resolved, so does this mean that the latest version 118 of Microsoft Edge for business is the fix for this issue. 

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