Forum Discussion

srabago's avatar
srabago
Copper Contributor
Aug 24, 2023
Solved

'Work - Edge' Desktop Shortcut Reappears after deleting and reopening Edge Browser

End user removes the spam Desktop shortcut labeled 'Work - Edge': Once they reopen the Edge browser, the app shortcut reappears.
  • Kelly_Y's avatar
    Kelly_Y
    Aug 29, 2023

    Hi Everyone - The fix for this was released to Microsoft Edge Beta Version 117.0.2045.12.  If you have access to the Beta Channel, please test and let us know if the issue has been resolved.  

     

    The fix should also be included in the next Stable release, which should be later this week if there are no delays.  Thanks!

     

    -Kelly

DubDubDan's avatar
DubDubDan
Copper Contributor
Oct 04, 2023
I have discussed this issue with Microsoft Support, and they have advised we try the following.
Obtain new ADMX/ADML templates for MS Edge browser.
Set: Computer Configuration > Admin Templates > Microsoft Edge Update > Applications > Remove Desktop Shortcuts upon update default = Enabled (Force delete system-level Desktop Shortcuts).
I will provide an update once I have one.
  • KACAPanman's avatar
    KACAPanman
    Copper Contributor
    Oct 09, 2023
    DubDubDan, any update on how the GPO change worked out? Did Microsoft support have a suggestion for Intune managed computers as well?
    • DubDubDan's avatar
      DubDubDan
      Copper Contributor
      Oct 10, 2023
      After deploying the GPO and leaving it in place for a couple of days, I have received positive feedback from several users who were affected. I do believe that the policy will only remove the system created shortcuts once an Edge update has been initiated (I might be wrong here).
      I am still gathering more information on this and discussing the problem with MS Sup.
      • KevHal's avatar
        KevHal
        Iron Contributor
        Oct 10, 2023
        DubDubDan - Has Microsoft suggested a good method of getting rid of the existing icons? A lot of our users have 7000+ icons on their desktop in One Drive?
    • James_Esp's avatar
      James_Esp
      Copper Contributor
      Oct 10, 2023
      So far no work - edge shortcut has re appeared since applying the GPO to me only Thursday, just updated from 117.0.2045.55 to .60 and no shortcut created either, which i was half expecting,
      Gonna roll out to everyone today i think and then go and hide somewhere
      • chrisco341's avatar
        chrisco341
        Brass Contributor
        Oct 10, 2023

        James_Esp unfortunately still no solution if you can't apply via GPO... Still running daily compliance searches for the shortcuts and running my powershell script against the list to delete them out... Can't do this forever though! 

  • James_Esp's avatar
    James_Esp
    Copper Contributor
    Oct 05, 2023
    Thanks, I've tried this now, fingers crossed as it's spreading more each day here
    • KevHal's avatar
      KevHal
      Iron Contributor
      Oct 05, 2023
      This is an absolute mess, some of our big organisation have been hit with this issue. We will attempt to use that GPO fix above. Thanks DubDubDan.
      There should be some kind of service alert for this from Microsoft, similar to the Defender start menu issue from a couple of months ago.

Resources