Forum Discussion
Top Feedback Summary for February 26
The "Send Feedback" feature still gives me a black screenshot, on my laptops and VMs, running Edge Dev, Beta and Canary. Is this something on your list of known issues and can we expect a fix soon?
There is still a bug on Edge://Settings/Privacy, the Internet Explorer "Choose what to clear" button is not blue like the other button.
- HotCakeXMar 25, 2020MVPSpoiler
Tom_Fox wrote:The "Send Feedback" feature still gives me a black screenshot, on my laptops and VMs, running Edge Dev, Beta and Canary. Is this something on your list of known issues and can we expect a fix soon?
There is still a bug on Edge://Settings/Privacy, the Internet Explorer "Choose what to clear" button is not blue like the other button.
- MissyQFeb 27, 2020Former Employee
Tom_Fox I haven't seen the screenshot issue with the feedback tool, but looks like HotCakeX might be running into it, too! What you can do is use a screenshot tool (I use Snipping Tool) to capture and save that image, then submit feedback about it. When you click the "diagnostic data" link in that feedback box, you can add additional screenshots.
Missy Quarry (she/her/hers)
Community Manager - Microsoft Edge- HotCakeXFeb 27, 2020MVP
HiMissyQ
yes it's actually an old issue, first posted about it in 9/2019
https://techcommunity.microsoft.com/t5/discussions/bug-send-feedback-function-inside-edge-insider-ca...
tested it on Windows 10 pro, stable, fast ring, Windows Server, it happens every time..
- HotCakeXFeb 27, 2020MVPSpoiler
Tom_Fox wrote:The "Send Feedback" feature still gives me a black screenshot, on my laptops and VMs, running Edge Dev, Beta and Canary. Is this something on your list of known issues and can we expect a fix soon?
There is still a bug on Edge://Settings/Privacy, the Internet Explorer "Choose what to clear" button is not blue like the other button.
Having the same exact problem on many machines. it started few months ago, reported multiple times, still not fixed.
since then I fresh reinstalled my Windows multiple times.
at first when I fresh install Edge canary, it is okay but after few days the screenshot area turns black and stays that way. the only solution I found is to delete the user profile in Edge.
- RobWuijsterFeb 27, 2020Iron Contributor
Tom_Fox
Must be on your end, as I have no issues with both, and never seen this before on all my devices since the start of the beta.
Maybe a reset or reinstall just to test?
Rob- HotCakeXFeb 27, 2020MVPSpoiler
RobWuijster wrote:Tom_Fox
Must be on your end, as I have no issues with both, and never seen this before on all my devices since the start of the beta.
Maybe a reset or reinstall just to test?
RobHave you used Edge canary? if yes how long?
what's your Windows 10 OS build?