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demircelikLtd's avatar
demircelikLtd
Copper Contributor
Apr 12, 2020

Playready DRM Windows 10

Hi

My problem is 81.0.416.50 version Chromium Edge is not supporting 1080p videos on Netflix.  

 

PlayReady DRM for Windows 10 is enable on edge://flags

 

User agent selected as a Microsoft Edge Chromium Windows

 

All cookies and caches cleaned.

 

* There is no any flag as Playready Experimental Hevc decoding but yet i downloaded Hevc video extension (firstly tried without download and nothing changed)

 

**If widevine DRM disabled, netflix sending error code M7701-1003 which is saying that enable the Widevine.

 

 

Sorry for my english.

Thanks

  • Thanks for your kind help and so the team's.

    This is unbelievable. I have 2 laptops. One of them is for gaming and second one is for work. Gaming laptop using multi-gpu and AMD is dedicated and work laptop is basic AMD. This is how i could not see the problem's source. My mistake is just focused to software.

    According to your tip, i checked the gpu, AMD is dedicated for default on my gaming laptop so that not able to run 1080p. I tried to disable but could not solve the problem. I will read some more information about this matter.

    After the team's solution, i checked with my girlfriend's laptop which is using nvidia and see that all is fine with 1080p.

    Now i have different problem and i hope can find solution.
    By the way, hey Coddy looks like your right 🙂

    I am so appreciate to see such a this help Deleted.
    Thanks again to all team and you.
    Regard
  • Coddy's avatar
    Coddy
    Brass Contributor
    Can't reproduce.
    I have the same build as you and I don't face any issue in playing 1080p Netflix content, no flags set.
    Might be worth giving a link to the content you are facing this issue with.
    • demircelikLtd's avatar
      demircelikLtd
      Copper Contributor
      I tired with several contents. Pls stream a video and while on it, Cntrl+Alt+Shift and Press D. Let me know your resolution (playing bitrate)
      • Coddy's avatar
        Coddy
        Brass Contributor

        demircelikLtd 
        I am aware of that shortcut and that is what I used to confirm my 1080p playback.
        Also media is playing with avc1 encoder in Netflix for me. Haven't seen hevc in a while, be it COVID be it might be used only for 2K and 4K content or just my selection of movies and shows I watch.
        I've now tested with both PlayReady DRM flag set to Default and Enabled, getting 720p only with the flag Disabled.
        Also you can go to edge://components to check Widevine CDM. See if it has a normal status and if it's updated.
        Ultimately you can test you browser's DRM support on this drm demo page by bitmovin , now on the page you'll get a report of the DRMs systems detected on your browser under the EME section.

    • Coddy's avatar
      Coddy
      Brass Contributor
      But that PR was merged so it should be in Edge already.

      As for bitmovin, I know it seems silly but have you guys tried to refresh the page a couple of times? I seem to need to from time to time in order for the MSE and EME to show and information.
      Again, no issue with Netflix here though.
      • demircelikLtd's avatar
        demircelikLtd
        Copper Contributor

        Coddy 

         

        Hi. 

        Yes i did couple of times and nothing changed. Also easy to understand by not streaming videos on Netflix. Edge is not runnig Playready obviously so that Netflix streaming videos 720p with Widevine DRM. 

        If disable the Widevine DRM flag when Playready is enable, getting error code F7701-1003.

         

    • Deleted's avatar
      Deleted

      unknown9595 Our team had a question for you: can you please confirm that your machine is configured to play H.265/HEVC content? This typically requires a specific extension from the Microsoft Store.

       

      Fawkes (they/them)
      Project & Community Manager - Microsoft Edge

  • demircelikLtd Thanks for reaching out! (And no worries, your English is great. :smile:)

     

    Our product team generally tries to set the expectation that any feature behind a flag is still in development and may not yet work properly in all environments. However, they'd love to learn more about exactly what roadblock you're hitting. If you haven't yet, can you also please diagnostic data and detailed feedback through the browser? It really helps the team troubleshoot.

     

    Fawkes (they/them)
    Project & Community Manager - Microsoft Edge

    • demircelikLtd's avatar
      demircelikLtd
      Copper Contributor
      Thanks for reply. i was waiting some answers whole this time... 😞

      i already sent the diagnostic data through browser but no any reply yet. As you see the upper comments, some guys using Netflix with 1080p resolution with chromium browser even in same version with my browser.

      I am triying to find some answers and solutions but unfortunately i am not so good at kinda this stuffs
      • Deleted's avatar
        Deleted

        demircelikLtd Ok, thanks for confirming! Feel free to send me a DM and I can take a closer look into that feedback for you.

         

        Fawkes (they/them)
        Project & Community Manager - Microsoft Edge

  • demircelikLtd Thanks again for submitting feedback! To loopback: the team has identified the roadblock; however, it seems unique to your machine, so I will send you a private message with their recommendation.

     

    Fawkes (they/them)
    Project & Community Manager - Microsoft Edge

    • Coddy's avatar
      Coddy
      Brass Contributor

      Haha, @demircelikLtd computer is broken :')) 

      Ok, I'll stop trolling like an 9yr'old now!

      Props to the team for getting involved and coming to the rescue of 1 user-case.


      Things like these are getting rare these days and they should get the notice they deserve!
      (clap) & (bow) & (notroll)

    • demircelikLtd's avatar
      demircelikLtd
      Copper Contributor
      Thanks for your kind help and so the team's.

      This is unbelievable. I have 2 laptops. One of them is for gaming and second one is for work. Gaming laptop using multi-gpu and AMD is dedicated and work laptop is basic AMD. This is how i could not see the problem's source. My mistake is just focused to software.

      According to your tip, i checked the gpu, AMD is dedicated for default on my gaming laptop so that not able to run 1080p. I tried to disable but could not solve the problem. I will read some more information about this matter.

      After the team's solution, i checked with my girlfriend's laptop which is using nvidia and see that all is fine with 1080p.

      Now i have different problem and i hope can find solution.
      By the way, hey Coddy looks like your right 🙂

      I am so appreciate to see such a this help Deleted.
      Thanks again to all team and you.
      Regard
      • Deleted's avatar
        Deleted

        demircelikLtd I'm glad that we could help! 🙂

         

        Fawkes (they/them)
        Project & Community Manager - Microsoft Edge

  • Girofox's avatar
    Girofox
    Copper Contributor

    There is a workaround! You need to enable either playready drm or widevine drm by using Edge flags (see 2nd picture below). And for video accelerated decoding you need to enable "override software rendering list". To test if drm video streams work you can use the website https://bitmovin.com/demos/drm . Netflix uses playready (for highest bitrate) while amazon prime uses widevine so you need to disable the other unused drm in flags. To get 4K Netflix you also need the HEVC video extensions from Microsoft: https://www.microsoft.com/en-us/p/hevc-video-extensions-from-device-manufacturer/9n4wgh0z6vhq Nevertheless only the Netflix UWP App delivers the highest bitrate (you can see resolution bitrate with CTRL + Shift + Alt + Q ). For example I get over 5000 kBit/s at 1920x1080 pixels for movie Snowpiercer but only 2800 kBit/s at 1920x1080 in Edge.

    Widevine

    Edge flags for NetflixEdge flags for Amazon Prime Video

    edge://gpuPlayReady Hardware DRM support

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