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demircelikLtd's avatar
demircelikLtd
Copper Contributor
Apr 12, 2020
Solved

Playready DRM Windows 10

Hi My problem is 81.0.416.50 version Chromium Edge is not supporting 1080p videos on Netflix.     PlayReady DRM for Windows 10 is enable on edge://flags   User agent selected as a Micro...
  • demircelikLtd's avatar
    demircelikLtd
    May 05, 2020
    Thanks for your kind help and so the team's.

    This is unbelievable. I have 2 laptops. One of them is for gaming and second one is for work. Gaming laptop using multi-gpu and AMD is dedicated and work laptop is basic AMD. This is how i could not see the problem's source. My mistake is just focused to software.

    According to your tip, i checked the gpu, AMD is dedicated for default on my gaming laptop so that not able to run 1080p. I tried to disable but could not solve the problem. I will read some more information about this matter.

    After the team's solution, i checked with my girlfriend's laptop which is using nvidia and see that all is fine with 1080p.

    Now i have different problem and i hope can find solution.
    By the way, hey Coddy looks like your right 🙂

    I am so appreciate to see such a this help Deleted.
    Thanks again to all team and you.
    Regard
Coddy's avatar
Coddy
Brass Contributor
Apr 12, 2020
Can't reproduce.
I have the same build as you and I don't face any issue in playing 1080p Netflix content, no flags set.
Might be worth giving a link to the content you are facing this issue with.
demircelikLtd's avatar
demircelikLtd
Copper Contributor
Apr 12, 2020
I tired with several contents. Pls stream a video and while on it, Cntrl+Alt+Shift and Press D. Let me know your resolution (playing bitrate)
  • Coddy's avatar
    Coddy
    Brass Contributor
    Apr 12, 2020

    demircelikLtd 
    I am aware of that shortcut and that is what I used to confirm my 1080p playback.
    Also media is playing with avc1 encoder in Netflix for me. Haven't seen hevc in a while, be it COVID be it might be used only for 2K and 4K content or just my selection of movies and shows I watch.
    I've now tested with both PlayReady DRM flag set to Default and Enabled, getting 720p only with the flag Disabled.
    Also you can go to edge://components to check Widevine CDM. See if it has a normal status and if it's updated.
    Ultimately you can test you browser's DRM support on this https://bitmovin.com/demos/drm , now on the page you'll get a report of the DRMs systems detected on your browser under the EME section.

    • Deleted's avatar
      Deleted
      Not applicable
      Apr 24, 2020

      Coddy Our devs found it curious that you aren't getting 720p. If you haven't yet, can you please submit feedback and diagnostic data through the browser? (Shift + Alt + I ) This potentially seems like a separate issue.

       

      Thanks!

       

      Fawkes (they/them)
      Project & Community Manager - Microsoft Edge

      • Coddy's avatar
        Coddy
        Brass Contributor
        Apr 24, 2020

        Deleted 
        What do you mean by "found it curious that you(me) aren't getting 720p" ?
        I'm getting the feeling some of my posts got misread. Allow me to clarify:
        I do get 1080p resolution with the PlayReady flag Enabled and/or Default and I do get 720p when I set PlayReady flag to Disable, last I tested.

    • demircelikLtd's avatar
      demircelikLtd
      Copper Contributor
      Apr 12, 2020
      First of all uninstalled chromium microsoft edge and then reboot the system. I just downloaded back the chromium browser and for check the DRM visited to https://bitmovin.com/demos/drm
      There is writing that No DRM detected in both flag default and enabled.
      Before download the Chromium Edge, i did test my IE based Edge browser with same way and there was writing that detected Playready DRM.

      Is there any solution about this matter or way to follow?
      *Widevine is up to date