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jtrabucco310's avatar
jtrabucco310
Copper Contributor
Jan 19, 2023
Solved

Microsoft Edge not compatible program, and opening multiple tabs

Pc opening multiple pages without prompt. Letter P running across the screen/search bar, wont stop. touch pad not being responsive. New PC, have had it a month, had a complete reinstall with MS advisor 24 hours ago. It took hours. PC worked fine for about 16 hours then started doing this. Tried to do Widows troubleshooter, it stated Microsoft edge is incompatible program. Should I just send this lemon of a PC back. Not kidding I spent 5 hours with MS chat person to fix problems and reinstall MS 11.

  • Deleted's avatar
    Deleted
    Jan 25, 2023

    jtrabucco310 

    If it's a new computer under warranty, don't waste your time - make a complaint with the seller, let them repair it, but all the files will be deleted and the settings too.

    So you need to make copies on an external drive, the computer after a clean installation of Windows should work fine.

5 Replies

  • jtrabucco310 

    Hi, first follow the simplest steps, download updates from the Microsoft Store, download more Windows updates, then restart every 2 hours several times, write if it works, then check the operation of antivirus?

    • jtrabucco310's avatar
      jtrabucco310
      Copper Contributor
      Unfortunately, I tried your fix, and it didn't resolve the issues. I ended up working with Microsoft support for FIVE hours resolving the multiple problems the laptop was having. So far it appears to be working. Still having some glitches but 75 percent better.
      • Deleted's avatar
        Deleted

        jtrabucco310 

        If it's a new computer under warranty, don't waste your time - make a complaint with the seller, let them repair it, but all the files will be deleted and the settings too.

        So you need to make copies on an external drive, the computer after a clean installation of Windows should work fine.

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