Forum Discussion
jtrabucco310
Jan 19, 2023Copper Contributor
Microsoft Edge not compatible program, and opening multiple tabs
Pc opening multiple pages without prompt. Letter P running across the screen/search bar, wont stop. touch pad not being responsive. New PC, have had it a month, had a complete reinstall with MS advis...
- DeletedJan 25, 2023
If it's a new computer under warranty, don't waste your time - make a complaint with the seller, let them repair it, but all the files will be deleted and the settings too.
So you need to make copies on an external drive, the computer after a clean installation of Windows should work fine.
jtrabucco310
Jan 25, 2023Copper Contributor
Unfortunately, I tried your fix, and it didn't resolve the issues. I ended up working with Microsoft support for FIVE hours resolving the multiple problems the laptop was having. So far it appears to be working. Still having some glitches but 75 percent better.
Deleted
Jan 25, 2023If it's a new computer under warranty, don't waste your time - make a complaint with the seller, let them repair it, but all the files will be deleted and the settings too.
So you need to make copies on an external drive, the computer after a clean installation of Windows should work fine.
- jtrabucco310Jan 26, 2023Copper ContributorThank you, never going to buy another HP ever!