Forum Discussion
MicrosoftEdge downloads are not completing
When I attempt to downlaod a file in Edge, the download never finishes. I end up with a file named something like "Unconfirmed nnnnnn.crdownload". If I attempt to close Edge I get a warning about the file downloading. I have waited hours for downloads to finish. Makes no difference. If I close Edge, I cannot delete the file. I have to reboot before I can delete these files.
(Dev - Version 121.0.2256.2 (Official build) stable app, dev channel (64-bit))
42 Replies
- I have the same issue but not only with PDF but with any file. I've disabled Smartscreen policy in InTune but nothing helps. No logs anywhere that indicate something is being blocked. This happens in Edge and Chrome.
- Any update on this issue? I am seeing the same issue in my environment but not much chatter on the web about this which is odd.
I found that sensece had a lock on the file, I also noticed on several machines the startup type of a couple of defender related services was incorrect. So if you are using defender your issue may be the same as mine
I noticed in teh sense logs the following services did not have the correct startup types set they were both set to 4
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SgrmAgent
"Start"=dword:00000000
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SgrmBroker
"Start"=dword:00000002
This seems to have helped ion the system i have tried it on so farShould have said you need to reboot
WheresMaWhiskey
We are seeing this with more with chrome but definitetly have it with our users on edge as well. I tried the changes on my rig and rebooted. Upon reboot this did not fix the issue. I made sure the registry changes didn't revert. So mileage my vary.
- Take time to get everything download once again documents of provide.
- Seeing the same problem for "Save to PDF" and all downloads. They hang at the end there leaving the *.crdownload" file behind.
I started having the same issue around 12/11/23, using Microsoft Edge version 120.0.2210.61 (Official build) (64-bit) to print a PDF file with "Save as PDF."
To delete the crdownload file, you don't have to reboot. Just end the Microsoft Edge task from the Task Manager.
Workaround: Print with "Microsoft Print to PDF" or Google Chrome
- We are seeing the same in our environment, but only print to PDF or save to PDF in the printing dialog.
- Same issue here. Seems to randomly affect users. Installing canary is our temp fix until it's resolved. We've also had mixed luck with having users use Chrome OR printing to PDF using Kofax Power PDF.
- I have the same problem in version 120.0.2210.61 (Official Build)(64 bits).
I have 20 computers at the company with this same problem and the alternative I had was to put Google Chrome on all computers until Microsoft releases a correction update or explains what is happening with the correction.- One of the solutions I saw was to save the PDFs when printing and select "Microsoft Print to PDF" which is saving normally.
- For me too. The stable version has this issue. I tried canary version and this problem is not there.
- Same here, in Stable, Beta, Dev
