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josaxton's avatar
josaxton
Icon for Microsoft rankMicrosoft
Dec 11, 2023

Edge downloads are not completing

When I attempt to downlaod a file in Edge, the download never finishes. I end up with a file named something like "Unconfirmed nnnnnn.crdownload". If I attempt to close Edge I get a warning about the...
Blacksuit's avatar
Blacksuit
Copper Contributor
Dec 13, 2023
Any update on this issue? I am seeing the same issue in my environment but not much chatter on the web about this which is odd.
  • WheresMaWhiskey's avatar
    WheresMaWhiskey
    Copper Contributor
    Dec 13, 2023

    I found that sensece had a lock on the file, I also noticed on several machines the startup type of a couple of defender related services was incorrect. So if you are using defender your issue may be the same as mine

    I noticed in teh sense logs the following services did not have the correct startup types set they were both set to 4

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SgrmAgent
    "Start"=dword:00000000

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SgrmBroker
    "Start"=dword:00000002

    This seems to have helped ion the system i have tried it on so far

    Should have said you need to reboot

    • Luc0ss's avatar
      Luc0ss
      Copper Contributor
      Dec 13, 2023

      WheresMaWhiskey 

      We are seeing this with more with chrome but definitetly have it with our users on edge as well. I tried the changes on my rig and rebooted. Upon reboot this did not fix the issue. I made sure the registry changes didn't revert. So mileage my vary.

      • WheresMaWhiskey's avatar
        WheresMaWhiskey
        Copper Contributor
        Dec 13, 2023

        That is disappointing i was hopeful as worked on my test machines but I was aware this was not a wide enough test sample and I have found the issue to be intermittent

        I suppose at least I was right it was sensece that was issue, have to cling to some small crumb of comfort

    • TheRaulMillan's avatar
      TheRaulMillan
      Copper Contributor
      Dec 13, 2023
      Could you elaborate more? how about Defender configuration using InTune?
      • WheresMaWhiskey's avatar
        WheresMaWhiskey
        Copper Contributor
        Dec 13, 2023

        I am just testing it the moment so have not looked at pushing the service startup from intune yet as we are hybrid I will more likley just do it in a GPO

         

        If you look in the sense logs and look for warning you should see it saying the startup types are wrong if your issue is the same, just thought i would share what seems to be helping me as started to see quite a few posts about this

         

         

         

         

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