Forum Discussion
What is the impact on GDAP when moving from Direct to Indirect?
Hello,
I am providing a link to the documentation on moving from a Direct Bill to an Indirect reseller. This article will walk you through the entire process end to end: Switch direct-bill partner to indirect reseller - Partner Center | Microsoft Learn
There is a section under this broader article titled: Move your Direct-Bill customers to your Indirect Provider. This section of the article walks you through everything you need to do to move your customers, including GDAP relationship.
MicrosoftHello,
I am providing a link to the documentation on moving from a Direct Bill to an Indirect reseller. This article will walk you through the entire process end to end: Switch direct-bill partner to indirect reseller - Partner Center | Microsoft Learn
There is a section under this broader article titled: Move your Direct-Bill customers to your Indirect Provider. This section of the article walks you through everything you need to do to move your customers, including GDAP relationship.
What happens to the GDAP relationship established when the partner was direct? Does that stay in place or will the partner need to resubmit the invite to the customer. My understanding is that if the partner keeps the same tenant for both direct and indirect, they will not have to send new invites. However, if they establish their indirect partner account, they would need to reestablish GDAP rights with customers once they are transferred.