URGENT: CSP Direct Bill Termination due to Revenue Discrepancy / Visibility Gap Support Exhausted

Thanks for sharing this — that’s really helpful context.

What you’re describing aligns closely with what we’re seeing. In our case, we do have both Direct Bill and Indirect Reseller enabled under the same PGA, but we do not actively transact as an indirect reseller or work through a distributor.

However, Microsoft has indicated that part of our revenue is being classified as indirect, and that only ~$892K is being counted as Direct Bill toward the requirement. At the same time, Partner Center shows ~$1.7M at the PGA level, which appears to include both DB and IR revenue—similar to what you’re seeing.

So it seems like:

* Partner Center shows **combined TTM at the PGA level (DB + IR)**

* But eligibility is being evaluated using **Direct Bill-only revenue**, which we cannot see

Your point about Microsoft likely validating only DB revenue within the PGA is exactly what we’re trying to confirm.

Quick question for you:

Have you been able to see anywhere (reports, support, etc.) a clear breakdown of DB vs IR revenue, or has Microsoft provided that to you directly?

Appreciate the insight—this definitely seems like a broader visibility gap affecting multiple partners.