Forum Discussion
Dmitry_Dmitrenko
Jan 17, 2024Copper Contributor
Unable to access my partner profile/organization
After switching my email host form GoDaddy to Microsoft I lost all access to my Partner Profile. I am not able to submit a support request from the Partner Portal as it requires a Workspace which I am not able to see.
I tried calling the support phone number but it just refers me back to the Partner Portal.
How else can I reach Partner Support?
- RedKeyAdamCopper ContributorI'm having the same issue, did you find a solution?
- aafreenaqcurbsiteCopper ContributorI am facing the same issue. How was it resolved?
- LicensingConcierge1
Microsoft
If the troubleshooting link above doesn't resolve your issue, then I suggest submitting a support ticket.
- LicensingConcierge1
Microsoft
I'm sorry that you're having issues accessing your account.
Unfortunately, the Licensing Concierge cannot provide tech support, and I'm not familiar with the layout of Partner Center.
As a suggestion, if you can access the sign-in page, you might try selecting "Can't access your account?":
The only other technical support that I know of is one of the following:
Escalating to Microsoft - Partner Center | Microsoft Learn
Regards,Microsoft CSP Licensing Concierge