Forum Discussion
transition customer M365 E5 subscription from PAGY (annual term) to CSP NCE
Hi RJSep
Unfortunately, I don't have information on PAYG, so you may want to submit a support ticket for this billing inquiry.
As far as moving the customer to the CSP Program, you may want to carefully review the following information - Move license-based customers to CSP program - Partner Center | Microsoft Learn
Additional Resources:
Migrate subscriptions to new commerce - Partner Center | Microsoft Learn
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, if after reviewing the information you have additional questions, please let me know.
Regards,Microsoft CSP Licensing Concierge
Hi RJSep
Unfortunately, I don't have information on PAYG, so you may want to submit a support ticket for this billing inquiry.
As far as moving the customer to the CSP Program, you may want to carefully review the following information - Move license-based customers to CSP program - Partner Center | Microsoft Learn
Additional Resources:
Migrate subscriptions to new commerce - Partner Center | Microsoft Learn
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, if after reviewing the information you have additional questions, please let me know.
Regards,
Microsoft CSP Licensing Concierge
LicensingConcierge1 thanks for sharing the links. thats helpful. I thought it is a common scenario for customers in PAYG to move to CSP during their terms. I will go ahead and reach out CSP support to get some clarity on how best to move the customer subscriptions.
Information on how to move customers to CSP can be found on the link that I provided.
Here's the link again for your convenience
- Move license-based customers to CSP program - Partner Center | Microsoft Learn