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martinsirashki's avatar
martinsirashki
Brass Contributor
Jul 30, 2024
Solved

Requirements to transact with indirect CSP in another region

Hi,   We're a direct CSP partner in Europe and the CEE regions and we mainly transact in Business Applications (BC, FO and CRM). We've started getting more business in Latin America and until now w...
CSP
Indirect
  • JillArmourMicrosoft's avatar
    JillArmourMicrosoft
    Sep 09, 2025

    This is the teams response:

     

    What you are asking is not allowed, Licenses for a customer needs to be procured from the same CSP Market region they are in.

     

    The partner's company location determines their market so they have to procure and resell to the customer from the market where they are authorized in. So for the customer in the US, they have to be billed by their US sister company who are authorized to resell in the US. The Italian branch cannot "sell" i.e. invoice the US customer as that is out of their market.

     

    MSLEARN ARTICLE: Cloud Solution Provider program global markets - Partner Center | Microsoft Learn

JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
Sep 09, 2025

This is the teams response:

 

What you are asking is not allowed, Licenses for a customer needs to be procured from the same CSP Market region they are in.

 

The partner's company location determines their market so they have to procure and resell to the customer from the market where they are authorized in. So for the customer in the US, they have to be billed by their US sister company who are authorized to resell in the US. The Italian branch cannot "sell" i.e. invoice the US customer as that is out of their market.

 

MSLEARN ARTICLE: Cloud Solution Provider program global markets - Partner Center | Microsoft Learn

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