Forum Discussion

max2626's avatar
max2626
Copper Contributor
Feb 08, 2026

Renew CSP subscription

Hi everyone,

 

I have a question regarding a CSP subscription renewal.

 

I work for a company that is not a Microsoft partner. Previously, we worked with a partner from whom we purchased Microsoft Dynamics 365 FO and some other licenses.

 

We recently received an email from this former partner stating that we need to renew a CSP subscription. For your information, we are a customer, not a partner.

 

Could you please clarify whether this CSP subscription is something we need to renew ourselves, or if this is the responsibility of the partner?

 

I would also appreciate your advice, as I am concerned this might not be legitimate. Please correct me if I am wrong.

 

Best regards,

CSP
Partner question

2 Replies

  • MartijnBreet's avatar
    MartijnBreet
    Iron Contributor
    Feb 12, 2026

    Hello Max,

    In general this seems legit. 

    You/your company bought licenses from a partner to use as an endcustomer. Subscriptions can differ in term, and it is very considerate of the partner to contact you/your company as the customer and inform if you would like to enter a new subscription term. 

    What does it say in the contract with that partner with regards to renewal?

     

    KInd regards,

    Martijn