Forum Discussion
Remove MSP Admin Access to Tenant
Hi All, I am taking over IT responsibilites for a mid-size company. Currently, we are dealing with a roque MSP who has admin credentials for everything including our M365 tenant. No internal emp...
We have dealt with this many times, sadly.
Open ticket with msft and provide proof you are the tenant owner.
Does your license bill come from msft or 3rd party. If 3rd party is other than MSP then contact them to regain admin rights.
In several cases the client had to start legal action against the MSP for ransoming the tenant. Now legal should clearly review the MSP contract as it may say he owns it. Non the less delete or ransoming does have legal actions in some states
Open ticket with msft and provide proof you are the tenant owner.
Does your license bill come from msft or 3rd party. If 3rd party is other than MSP then contact them to regain admin rights.
In several cases the client had to start legal action against the MSP for ransoming the tenant. Now legal should clearly review the MSP contract as it may say he owns it. Non the less delete or ransoming does have legal actions in some states