Microsoft CSP - Indirect Reseller Status is Suspended and Can't Get Fixed

Hi there.

After some tickets I've found a "smart" support agent who wrote me a solution. I don't know if this could be the right way to solve your problem, but in my case this solved and I've been able to obtain the "active" status again.

I can share the answer and the proposed solution as is from Microsoft Partner Support:

"Greetings for the day.

Thank you for contacting Microsoft Partner support, I would like to inform that you have reached the offboarding team and as per investigation we found that you CSP tenant is suspended.

In the Microsoft AI Cloud Partner Program Agreement, both Microsoft and our partners reserve the right to walk away from the partner relationship by providing 30 days' notice to the other.  Neither party is required to offer an explanation for the decision to terminate the partner agreement. As Microsoft is exercising its rights under this section 4.b of the Microsoft AI Cloud Program Agreement, we are unable to share an explanation or further details. For more information on why your account was suspended, you can refer https://learn.microsoft.com/en-us/partner-center/suspended-partner-center-account#why-partner-center-accounts-are-suspended

For re-enrolling in CSP you will need to create a new tenant and use it for enrollment process. Please refer to the below article for creating a tenant and for CSP enrollment:

1. https://learn.microsoft.com/en-us/entra/fundamentals/create-new-tenant
2. https://learn.microsoft.com/en-us/entra/identity-platform/quickstart-create-new-tenant
3. https://learn.microsoft.com/en-us/partner-center/enroll/enrolling-in-the-csp-program

If you need further assistance regarding CSP enrollment or creating a tenant kindly create a ticket with relevant team. Also, we won't be able to provide any further information apart from referring to the notice of suspension.

Thank you for your understanding and cooperation in the process."

Another tip that is not written in the support email:

1. create a new Entra ID tenant within the main Azure Entra ID tenant; use same region as the main one.
2. create a global administrator in the new tenant
3. in Partner Center, in account settings, Tenants, associate the new tenant using account you just created
4. Signoff from browser session
5. open new browser session and login to partner center with the global admin from the new tenant
6. in account setting start a new Program registration for CSP indirect program
7. you'll be asked to confirm MPN ID that will be your Company main MPN ID used for your previous CSP transaction
8. accept MPA under Agreements

As a new tenant is created to manage CSP, you should send new Indirect Reseller relationship request to your customers.

Now I see that I'm currently in Active status with the same MPN ID.

This solved my problem!

Hope this could be helpful you too!!!