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seth's avatar
seth
Iron Contributor
Dec 12, 2025
Solved

CSP Promotion Exception Request

We're having trouble claiming a promotion for a customer. Partner support says our PDM needs to submit an exception request. However, we haven't been assigned a PDM. How can we resolve this? Our CSAM...
CSP
direct
  • seth's avatar
    seth
    Dec 19, 2025

    Resolved by finding and contacting local ms representative. 

seth's avatar
seth
Iron Contributor
Dec 19, 2025

Resolved by finding and contacting local ms representative. 

JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
Jan 09, 2026

Can you share how you found them so other partners will be able to find theirs? So glad this was resolved. I was still trying to find the right person to ask about this, but you beat me with resolution! Happy to hear it. 😀

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