Forum Discussion

Copper Contributor

Oct 14, 2025

Solved

Certification requirement to sell and implement MS Dynamics 365

Hi All, We have recently become MS partner and enrolled into the Microsoft AI Cloud Partner Program. We are curious to understand what are the minimum requirements in case we want to sell and i...

Indirect

Indirect reseller

Partner question

MartijnElfers
Oct 20, 2025
There's no (certification) requirement to sell licenses, you just need to enroll for the CSP Program: Enroll in the Cloud Solution Provider Program - Partner Center | Microsoft Learn.
Find a local CSP Distributor that can help with that: Find an indirect provider.

If you're looking for the Solutions Partner Designation Skilling requirements, they're here: Solutions Partner for Business applications - Partner Center | Microsoft Learn

Nick_Beacroft

Steel Contributor

Oct 27, 2025

I should have been clearer that the words were taken from the latest October 2025 version of the MPA, which all Direct and Indirect whether new or existing are bound by.

I agree that the list of limited licenses is not current.

I would disagree about not having technical capability. This is something we as a D365 partner are most concerned about. We have 'license shop' partners that will sell anything at very low margin to anyone with zero intention of supporting the customer. This is not what CSP is supposed to be.

I would rather Microsoft expand this list of licenses to include Business Central.

A must say though, that I have never seen or heard of Microsoft enforcing this. So, it does seem the terms are not enforced.

MartijnBreet

Iron Contributor

Oct 28, 2025

Hi all,

Agree that the requirements around D365 as mentioned in the MPA are a bit outdated.

small recap via copilot based on MPA v6:

Certification Requirements

For the following Dynamics 365 products:
- Dynamics 365 for Sales, Enterprise edition
- Dynamics 365 for Customer Service, Enterprise edition
- Dynamics 365 for Project Service Automation, Enterprise edition
- Dynamics 365 for Field Service, Enterprise edition
- Dynamics 365 Plan 1
➤ At least two (2) employees of the partner company must pass Microsoft Dynamics 365 technical exams as outlined in the Microsoft AI Cloud Partner Program (MAICPP). [MPA-v6]

2. Competency Requirements

The partner must maintain the MAICPP Competency for Cloud Customer Relationship Management. [MPA-v6]

3. Program Membership

The partner must be a registered and active member of the Microsoft AI Cloud Partner Program (MAICPP).

Old licenses, and very old CRM competency requirement which has not been updated since the competencies moved to SPD's.

Regards,

Martijn