Forum Discussion
NEW! Microsoft 365 Customer Self-Serve Template for CSP partners
We’re excited to share the Microsoft 365 Customer Self-Serve Template to support your self-serve capabilities and insights for optimizing the commerce experience.
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Do I understand it correctly that this Customer Self-Serve capability will enable customers to purchase licenses in their M365 Admin Center thru a CSP partner, and that the subscription therefore will be activated in the Partner Center of the CSP partner?
I don't believe it is clear what this is.
To me it just looks like a set of guidelines on how a good CSP store should operate.
Am I wrong, or Microsoft planning to publish self-service portal capabilities for partners to use?
alepodMicrosoft
I could not agree more that this is beneficial for any CSP. Many of those very good CSPs still value some support and guidance. - so here it is! 🙂