Forum Discussion
New 365 Admin portal showcases 'Business Advisors' that aren't my company?
Hello For years, we as partners have requested better tie ins to the Office 365 portal regarding support, but as it stands, we don't even have permissions to change the customer's Help Desk setti...
JillArmourMicrosoft
Community Manager
Community ManagerVNJoe I believe the response was complete and there is no other option. I will let LicensingConcierge1 respond when they are back in office next week to confirm.
This has been submitted to 'Feedback'. However, these links aren't currently functional. All they seem to do is take you the Support page for now. I'm just attempting to understand what the final goal is for these links and whether or not you plan on advertising for my competitors to my customers.
Note that I as the partner cannot click anything. The customer can click No Thanks. They always do, but that doesn't make this a proper placement that puts competition in front my customers that I've brought in to Microsoft.
I did submit feedback as well, but the portal people don't know and don't care about partner concerns. That's what this forum is for.
Note that I as the partner cannot click anything. The customer can click No Thanks. They always do, but that doesn't make this a proper placement that puts competition in front my customers that I've brought in to Microsoft.
I did submit feedback as well, but the portal people don't know and don't care about partner concerns. That's what this forum is for.
Hi VNJoe
As mentioned in the Welcome message of the community, the Licensing Concierge is unable to provide tech support:
I've provided all the information that I have and the only other suggestion I have is that you submit a support request.
Regards,
Microsoft CSP Licensing Concierge
