My Partner Center Account Was Suspended – Need Clarification and Support

Hello,

A few days ago, we received a standard response to our support request through Microsoft Partner Support, referring to article 4.b of the Microsoft AI Cloud Partner Program Agreement, which states that our accounts have been suspended without any justification. Unfortunately, this is not only a problem we are experiencing; we observe that many similar partners are going through the same process.

At this point, the fact that no reason is given, no solution is offered, and that the re-evaluation process is not possible in this cycle of uncertainty leaves us business partners seriously helpless. We have completely ceased our activities and our inability to receive any guidance or support is causing serious business losses and psychological liabilities.

In this context, I would like to convey a few important points to the competent authorities:

- It is unacceptable for partners to be so easily excluded from the system they have worked so hard for and to be denied access without explanation.

- Microsoft needs to manage a more transparent, fair and open communication process with its partners.

- I would like to emphasize that this is not only my problem, but also the common problem of many partners.

In conclusion, we now want a clear answer to the following questions:

- Should we leave this platform altogether?

- Or should we remain on this system without any support and wait in despair as a result of an unexplained decision?

I strongly request that this entire process be communicated to Microsoft's senior representatives and that a more constructive and solution-oriented approach be taken towards partners.

Behind every suspended account there is more than data - there are people, hopes, families and sleepless nights. Please, let this be the moment when silence turns into support

Best Regards,