Forum Discussion
My Partner Center Account Was Suspended – Need Clarification and Support
We had a partner get this and were able to resolve.
In their case, not sure if it is the same for all, in PartnerCenter, it was the VC (Verifiable Credentials) step that needed to be re-established.
Something to check.
Community ManagerHello! I have moved your post to our CSP partner community board in hopes others can share how they got through this situation. I have also inquired internally to see what comes back, but I don't always get a response.
Jill, can you assist me as well? I've attempted this twice and keep getting the response from support that they don't have to tell me why its suspended. I know it was suspended due to timed out verification. I have resolved that now, but cant resolve the suspended account.
- JillArmourMicrosoft
From what I have seen both in the boards and through partners (even since my last post in June) is that their decisions are final and even with submitting support tickets the outcome is unlikely to change. I'm so sorry.
- JillArmourMicrosoft
I'm sorry, I don't know how to help you, can you log a new support ticket for this?
I have created support tickets 3 times. They dont try to assist with the fix. They just quote that Microsoft has the right to cancel for any reason and doesnt have to give me an explanation or help me.